Facility Manager (SEA)

Jones Lang LaSalle Property Consultants Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Jones Lang LaSalle Property Consultants Pte Ltd is seeking an experienced Facilities Management professional to lead operations for a multi-site retail portfolio in Singapore. The role focuses on overseeing maintenance management, service contracts, compliance, and incident handling.

You will coordinate with the FM team, vendors, and clients to ensure service levels, safety, and regulatory adherence while driving cost-effective improvements across three sites (two in SG and one in Jakarta).

Qualifications

• Degree in Facilities Management, Engineering, or related field.
• Minimum 5 years of experience in facilities management.

Responsibilities

• Oversee maintenance management and work order lifecycle.
• Manage outsourced service contracts and quality delivery.
• Ensure compliance with client policies, FM manual, and SLAs.
• Coordinate with site engineers, technicians, and vendors on site.
• Lead preventive maintenance programs and periodic inspections.
• Act as interface with client representatives and stakeholders.
• Provide site lead for multiple premises in SEA region.

Skills

Facilities management

Team coordination

Contract management

Education

Degree in Facilities Management or Engineering

Job description

What this job involves

This role is responsible for systems administration of a maintenance management system, reporting, and facilities support for a distributed retail portfolio.

What your day-to-day will look like

• Primary duties will include working with the Facility Management team to handle routine facility related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management / coordination of and with maintenance technicians and 3rd party providers

• Manage all outsourced service contracts, including inspections and quality management of service delivery

• Ensure compliance with client's policies and procedures

• Ensure compliance with JLL FM Operations Manual procedures

• Ensure compliance with contractual SLA in order to meet KPI targets

• Ensure compliance with all governmental regulations

• Provide interface with client's representative and BMO

• Assist in ensuring the implementation of preventive maintenance program

• Manage small projects including MAC and liaise with project team for large scale projects to ensure seamless FM operations

• Carry out periodic FM inspections

• Ensure defects are identified, captured on the Help Desk and actioned within service levels

• Coordinate FM team self performed and vendor works on site

• Monitor works or goods received quality liaising with site Engineer or Technician as necessary and reconcile works or goods received to PO as necessary

• Ensure the effective completion of all incident reports

• Manage and update local issues and projects trackers

• Ensure compliance with Jones Lang LaSalle minimum audit standards

• Manage end user expectations

• Proactively identify and investigate potential cost saving or value add opportunities

• Delegate for client's FM stakeholder as required in their absence

• Successful candidate will need to be the Site Lead for 3 premises under SEA (2 locations in SG & 1 in Jakarta)

Required Qualifications

• Degree holder in Facilities Management, Engineering, or a related field

• Minimum 5 years of experience in facilities management

Preferred Qualifications

• Prior experience within a financial institution or similarly regulated environment