Facilities Operations Lead | Shift & Incident Response

certis integrated facilities management pte. ltd.; Singapore; On-site; SGD 67,000 - 112,000; Full time

Job summary

certis integrated facilities management pte. ltd. in Singapore seeks an experienced Facility Operations Supervisor to oversee on-site facilities operations, coordinate with contractors, and lead teams for safe, compliant service delivery.

The role requires 5+ years in facilities/operations management, strong knowledge of building systems, and excellent communication and leadership skills. Rotating shifts, including weekends and public holidays, are required.

Qualifications

• Diploma or Degree in Facilities Management, Engineering, Building Services, or related discipline.
• At least 5 years of relevant experience in facility or operations management with supervisory responsibilities.
• Strong knowledge of building systems and workplace safety.
• Excellent communication, leadership, and problem-solving skills.
• Ability to perform rotating shifts, including weekends and public holidays.

Responsibilities

• Supervise and coordinate all facility operations during assigned shifts, ensuring smooth and effective service delivery.
• Act as the main liaison between facility management, contractors, and building users for operational matters.
• Monitor and manage the performance of on-site teams (technicians, cleaners, security, etc.), ensuring adherence to SOPs and safety standards.
• Respond promptly to incidents, emergencies, and service requests, ensuring timely resolution and escalation when necessary.
• Conduct routine inspections of the facility to identify maintenance needs, safety hazards, and compliance with regulations.
• Maintain accurate records of incidents, maintenance activities, and shift handovers.
• Support the implementation of operational policies, procedures, and improvement initiatives.
• Ensure compliance with all legal, regulatory, and contractual requirements.
• Prepare and submit shift reports, including recommendations for process improvements.
• Foster a positive and productive work environment, providing guidance and support to team members.

Skills

Leadership

Communication

Problem-solving

Team coordination

Safety compliance

Education

Diploma or Degree in Facilities Management, Engineering, Building Services, or related discipline

Job description

certis integrated facilities management pte. ltd. in Singapore seeks an experienced Facility Operations Supervisor to oversee on-site facilities operations, coordinate with contractors, and lead teams for safe, compliant service delivery.

The role requires 5+ years in facilities/operations management, strong knowledge of building systems, and excellent communication and leadership skills. Rotating shifts, including weekends and public holidays, are required.