F&B Supervisor (Hotel)

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 29,000 - 40,000; Full time

Benefits offered by this job

Marriott discounts

Global Learning + Development

Two nights staycation

Food & Beverage discount

Job summary

The Garcha Group, Singapore’s boutique hotel group, seeks hospitality professionals to deliver outstanding F&B service across outlets and events. Join a brand that emphasizes guest experience, brand standards, and continuous development through Marriott L&D and Lobster Ink training.

Ideal candidates have 2–3 years in hospitality, a Professional Certificate/NITEC or equivalent, and excellent English communication.

Qualifications

• Professional Certificate/NITEC or equivalent qualification in any field.
• Proficient in spoken and written English to communicate effectively with guests and colleagues.

Responsibilities

• Monitor guests' dining experiences across all outlets and ensure exceptional service.
• Ensure outlets maintain brand standards, ambiance, and presentation.
• Attend Marriott Learning & Development (L&D) and Lobster Ink training programs.

Skills

Guest service

Hospitality

Communication

Education

Professional Certificate/NITEC

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott)


• The Vagabond Club, a Tribute Portfolio Hotel (Marriott)


• The Serangoon Club, a Tribute Portfolio Hotel (Marriott)

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)


• Whiskey Library & Jazz Club (The Vagabond Club)


• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.


• As an associate of a Marriott hotel, you have access to the \"Global Learning + Development\" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)


• 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.


• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Regularly monitor and ensure that guests receive exceptional food and beverage service across all outlets, including breakfast, lunch, dinner, executive lounge, bar, and events.


• Ensure all F&B outlets maintain the appropriate ambiance and brand standards, including lighting, music, presentation, employee grooming, uniforms, and service attitudes.


• Attend and complete all required Marriott Learning & Development (L&D) and Lobster Ink training programs to support continuous professional development.


• Maintain effective and professional communication with the Culinary team to ensure seamless service operations.


• Engage with guests in a professional, courteous, and positive manner to enhance guest satisfaction and build lasting relationships.


• Maintain high standards of sanitation, cleanliness, and food hygiene in accordance with Singapore regulatory requirements and Marriott brand standards.


• Monitor the quality, presentation, and portion consistency of all food and beverage items served.


• Oversee inventory management, stock control, and routine reporting to ensure operational efficiency and cost-effectiveness.

Other Requirements:

Candidate must possess at least Professional Certificate/NITEC or equivalent qualification in any field, along with a valid Singapore WSQ Food Safety Course Level 1 Certification.

Proficient in spoken and written English to communicate effectively with guests and colleagues.

Minimum 2-3 years of relevant working experience in the hospitality industry is highly preferred.

Required skills: Hotel Guest Service Experience, Diligent, Trustworthy, Articulate with strong communication and interpersonal skills.