F&B SUPERVISOR

GOLDEN CAFE GROUP PTE. LTD.; Singapore; On-site; SGD 31,000 - 45,000; Full time

Job summary

GOLDEN CAFE GROUP PTE. LTD. operates a busy food court outlet at Katong Shopping Centre and is seeking a responsible Outlet Supervisor to support daily operations and uphold service standards.

The role requires hands-on oversight of POS systems, cash handling, inventory, and hygiene, with the ability to coordinate with cleaning staff and the Outlet Manager. A valid Food Hygiene Certificate and F&B experience are essential.

Qualifications

• Minimum ‘N’ Level qualification with at least 3 years of relevant F&B operational experience.
• Possess a valid Food Hygiene Certificate.
• Experience in Infotech attendance and scheduling modules is an advantage.
• Basic computer literacy and ability to use POS systems and operational software.
• Good hands-on problem-solving skills related to food court or coffee shop operations.
• Able to work independently and maintain positive working relationships within the team.
• Basic inventory monitoring and stock coordination experience preferred.

Responsibilities

• Assist in daily outlet operations and ensure SOP compliance.
• Manage POS operations and maintain accurate daily sales records.
• Assist Outlet Manager with staff scheduling and manpower arrangements.
• Ensure accuracy in cash handling and reconciliation processes.
• Maintain outlet cleanliness, organisation, and operational standards.
• Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.
• Oversee food hygiene and safety practices within the outlet.
• Responsible for ordering, receiving, and checking goods and supplies.
• Support basic staff supervision and maintain workplace discipline and operational standards.
• Report operational or maintenance issues to the management team when necessary.

Skills

POS Systems

Staff Scheduling

Cash Handling

Food Hygiene

Inventory Control

Problem Solving

Communication

Teamwork

Education

N Level qualification

Tools

Infotech attendance

Job description

Located at Golden Cafe Food Court in Katong Shopping Centre, we are looking for a responsible and hands-on Outlet Supervisor to support the daily operations of the food court. The candidate will assist in maintaining service standards, ensuring smooth day-to-day operations, and supporting operational coordination within the outlet. Applicants should possess good communication and problem-solving skills, and be able to work effectively in a food court environment.

Roles& Responsibilities

• Assist in daily outlet operations and ensure compliance with company SOPs and operational procedures.
• Manage POS system operations and maintain accurate daily sales records.
• Assist the Outlet Manager in staff scheduling and manpower arrangements.
• Ensure accuracy in cash handling and reconciliation processes.
• Maintain outlet cleanliness, organisation, and operational standards.
• Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.
• Oversee food hygiene and safety practices within the outlet.
• Responsible for ordering, receiving, and checking goods and supplies.
• Support basic staff supervision and maintain workplace discipline and operational standards.
• Support daily operational coordination and handle basic customer service matters.
• Report operational or maintenance issues to the management team when necessary.

Essential Skills & Requirements

• Minimum ‘N’ Level qualification with at least 3 years of relevant F&B operational experience.
• Possess a valid Food Hygiene Certificate.
• Experience in using Infotech attendance and scheduling modules is an advantage.
• Basic computer literacy and ability to use POS systems and operational software.
• Good hands‑on problem‑solving skills related to food court or coffee shop operations.
• Able to work independently and maintain positive working relationships within the team.
• Basic inventory monitoring and stock coordination experience preferred.

Working Hours

6-day work week | 1 rest day per week (scheduled on weekdays) | Working hours based on operational roster requirements | Required to work on rotational shifts during weekends and public holidays.

Remuneration

Salary will be commensurate with the candidate’s experience, qualifications, and overall suitability for the role.