Banquet Captain: Elite Event Lead

Kempinski Hotels; Singapore; Vor Ort; SGD 36.000 - 52.000; Vollzeit

Zusammenfassung

Kempinski Hotels in Singapore is seeking a Banquet Captain to lead banquets and ensure high-standard service for events. You will coordinate with sales and kitchen teams, oversee setup and teardown, and maintain guest satisfaction during functions.

The role requires a minimum of 1 year in hotel operations, strong English skills, and proficiency with Microsoft Office. A fast-paced environment and attention to detail are essential.

Qualifikationen

• Warm, pleasant, friendly, and confident personality with a strong work ethic and good interpersonal skill.
• Strong command of English.
• Proficient in Microsoft Office applications.
• Minimum of 1 year of work experience in hotel operations, preferably in the Events or Banquet Department.
• Ability to work effectively in a fast-paced environment.
• Knowledge of Health and Safety rules and procedures.
• Basic audio-visual knowledge, with the ability to troubleshoot common issues (an advantage).

Aufgaben

• Support banquet operations for meetings, weddings, conferences, events, and other functions.
• Ensure all function rooms are set up according to the event order, floor plan, and client requirements.
• Brief banquet staff on service standards, event details, timing, menu, and responsibilities.
• Support service quality throughout events to ensure guest satisfaction and smooth operations.
• Coordinate with Sales, Kitchen, Stewarding, Front Office, and other departments for event execution.
• Inspect room setup, cleanliness, equipment, table arrangements, and service ware before and during events.
• Handle guest requests, complaints, and last-minute changes professionally and promptly.
• Support the setup and breakdown of banquet venues before and after events.
• Monitor food and beverage service flow, buffet presentation, and replenishment.
• Maintain accurate event records, logs, and feedback reports.
• Assist in controlling banquet supplies, equipment, and inventory.
• Ensure all event operations comply with hotel policies and brand standards.
• Other ad-hoc duties

Kenntnisse

Customer service

Interpersonal skills

English proficiency

Ability to work in fast-paced work env

Tools

Microsoft Office

Jobbeschreibung

Kempinski Hotels in Singapore is seeking a Banquet Captain to lead banquets and ensure high-standard service for events. You will coordinate with sales and kitchen teams, oversee setup and teardown, and maintain guest satisfaction during functions.

The role requires a minimum of 1 year in hotel operations, strong English skills, and proficiency with Microsoft Office. A fast-paced environment and attention to detail are essential.