F&B Assistant Manager, Restaurant Sales

Marina Bay Sands; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Marina Bay Sands is seeking a results-oriented Events and Sales professional in Singapore. You will identify new accounts, build strong relationships with stakeholders, and work closely with restaurant teams to plan and execute memorable events.

You will manage contracts, deposits, and payments, review event feedback, and prepare post-event reports for F&B senior management. The role requires coordination across multiple venues and continued attention to client needs.

Qualifications

• Outstanding communication and negotiation skills.
• Excellent organizational skills, with a knack for problem solving.
• Team oriented with open communications mindset.
• Capable of building and managing relationships with multiple departments and key customers.
• Proficient in English; other languages are an advantage.

Responsibilities

• Identify new target accounts by prospecting internal and external stakeholders.
• Meet with potential clients and coordinate with restaurant teams to deliver and execute events.
• Prepare event contracts and manage deposits/payments with Finance and Compliance SOPs.
• Understand special event capabilities of all venues and attend BEO meetings.
• Attend post-event reviews and prepare post-mortem reports for senior management.

Skills

Negotiation skills

Communication skills

Organizational skills

Relationship management

English proficiency

Education

Diploma/Degree in hospitality or related field

Tools

Microsoft Office

Job description

WE TAKE YOU ABOVE BEYONDTake your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.Job ResponsibilitiesEvents and SalesIdentify new target accounts by prospecting both internal and external stakeholders.Build sustainable and effective relationships with existing stakeholders, as well as new prospects. This includes the IRs’ concierge, Sales, MICE and external corporate groups, travel organizations, etc.Meet with potential clients, understand their requirements, and work closely with restaurant teams to deliver and execute the event.Proactive in recommendations and suggestions to deliver a win-win situation for client and the restaurants executing the event.Prepares all special event contracts, charges the necessary deposits, and ensures deposits and payments are received by the required deadlines, in accordance with Finance and Compliance’s teams’ SOPs.Develops a thorough understanding of the special event capabilities of all venues, including all SMM requirements.Attending all BEO meetings to go over event details and guests’ expectations.Evaluates guests’ complaints and responds promptly and appropriately.Follows up with each client after the event has taken place to obtain feedback –then documents comments for all future events.Prepare, and analyse all events’ success and post-mortem reports for F&B senior management team.To attend meetings in the absence of manager on weekly updates to senior management team on tentative and definite business in various restaurants, and have the information organized in a succinct manner.Restaurant Reservations SystemOverall lead and in-charge for managing the restaurant reservation systems for owned outlets.Work closely with the various stakeholders such as the call centre team and restaurant host team on any synchronization required for reservations. Be the main conduit for all communication between various teams.Work closely with restaurant management team to support their reservation process and maximize their bookings.Job RequirementsEducation & CertificationDiploma/Degree in hospitality or related field preferredExperienceProven experience as a sales manager, with minimum 2 years of experienceOther PrerequisitesKnowledge of KPIs and marketing techniques for sales managementOutstanding communication and negotiation skillsExcellent organizational skills, with a knack for problem solvingTeam oriented approach to management with a mindset of open communicationsCapable of building and managing relationships with multiple departments as well as key customersProficient in English; proficiency in additional languages is an advantageAdministration knowledge of F&B operations, proficient in Microsoft Office programs.Flexible with working hours and able to support events and operational needs as required by the businessAble to perform under pressure.Maintains-groomed, professional appearanceMarina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.