F&B Operations Manager: P&L, Leasing & Leadership

KOUFU PTE LTD; Singapore; On-site; SGD 26,000 - 32,000; Full time

Job summary

KOUFU PTE LTD is seeking a dedicated Operations professional to manage a food court, lead a team, and ensure smooth daily operations in a fast-paced environment in Singapore.

You will oversee budgeting, rentals, and compliance while maintaining excellent relationships with landlords, authorities, and tenants. Weekend work and bilingual communication are required to support business needs.

Qualifications

• With passion in working F&B industry and its operational processes.
• Bilingual in both English and Mandarin (written and spoken) to liaise with English and Chinese-speaking stakeholders.
• Able to work on weekends and Public Holidays.

Responsibilities

• Manage and ensure smooth operation of the food court (aircon/ Non-aircon).
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
• Provide development plans to team members in accordance with the company's KPI.
• Monitor the outlet's Profit and Loss and provide solutions to improve the bottom line.
• Responsible for the collection of monthly stall rentals.
• Propose activities according to market needs.
• Provide yearly sales budget proposals for the outlet.
• Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
• Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
• Liaise with landlords on building matters, joint promotions and events.
• In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
• Responsible for sourcing and recommending suitable food types to fill up vacant stalls and to ensure that all vacant stalls are filled
• Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
• Ensure selling prices of stalls according to agreements.
• Assess and provide evaluation of stall tenants' performance.
• Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
• Conduct daily roll calls, weekly and monthly outlet's meeting
• To plan and carry out M&E works according to schedule.

Job description

KOUFU PTE LTD is seeking a dedicated Operations professional to manage a food court, lead a team, and ensure smooth daily operations in a fast-paced environment in Singapore.

You will oversee budgeting, rentals, and compliance while maintaining excellent relationships with landlords, authorities, and tenants. Weekend work and bilingual communication are required to support business needs.