F&B Operations Manager — Fiji Hospitality Leader

VERA Security, Inc.; Singapore; On-site; SGD 34,000 - 51,000; Full time

Benefits offered by this job

up to 53% off your stay at Radisson

Friends & Family 30% off

Exclusive Discounts on Breakfast, Food

Job summary

Radisson Hotel Group is seeking a Food & Beverage Operations Manager to join our vibrant team in Fiji. You will oversee the F&B department, ensuring seamless front and back of house operations, and drive guest satisfaction through proactive leadership and standards alignment.

Leading a team, managing rosters, training, budgets, and supplier relations, you will drive service standards, cost control and menu development to uphold the group's signature hospitality.

Qualifications

• Proven experience in food & beverage service with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy.
• Experienced in using IT systems on various platforms.

Responsibilities

• Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels.
• Works proactively to improve guest satisfaction and comfort, listening, resolving guest concerns with empathy, and delivering a positive and timely response to enquiries.
• Develops and implements food & beverage strategies aligned with RHG's mission, vision and values, ensuring outlets meet or exceed brand standards.
• Manages the food & beverage team, fostering a culture of growth, development and performance, and ensuring rosters, training and onboarding are completed in a timely manner.
• Responsible for the departmental budget, ensuring costs and inventory (including par levels, ordering and stock)are controlled and aligned with productivity and performance targets.
• Builds and maintains effective working relationships with food vendors, negotiating pricing and resolving disputes in partnership with Accounting.
• Delivers effective programmes that advance service standards, profitability and cost control, including menu development, pricing and regular reporting on revenue, costs and guest satisfaction scores.
• Communicates effectively with guests, management, employees and the regional office, promoting outlets through local advertising and public relations initiatives.
• Ensures adherence and compliance to all legislation, hotel policies and food safety requirements, where due diligence activities are planned, delivered and documented for internal and external audit.

Skills

Food & Beverage experience

Managerial skills

Guest service

Creativity

Integrity

IT systems

Job description

Radisson Hotel Group is seeking a Food & Beverage Operations Manager to join our vibrant team in Fiji. You will oversee the F&B department, ensuring seamless front and back of house operations, and drive guest satisfaction through proactive leadership and standards alignment.

Leading a team, managing rosters, training, budgets, and supplier relations, you will drive service standards, cost control and menu development to uphold the group's signature hospitality.