F&B Operations Lead - Service, Training & Profitability

straco leisure pte. ltd.; Singapore; On-site; SGD 33,000 - 47,000; Full time

Job summary

Straco Leisure Pte. Ltd. in Singapore seeks an experienced F&B Operations Supervisor to manage daily F&B stalls, uphold hygiene standards and ensure service is efficient and profitable.

You will supervise staff across three stalls, train teams, handle customer feedback, coordinate with finance on procedures, and perform monthly stock takes and reporting. Diploma holder with at least 5 years in F&B/hospitality, night and weekend shifts, and MS Office proficiency are required; ability to

Qualifications

• Min Diploma holder, any field.
• Minimum 5 years of relevant experience in the F&B/hospitality/tourism industry.
• Confident and well-groomed.
• With experience to lead, train and motivate team members.
• Able to multi-task and work independently.
• Must be able to work nights, on weekends & Public Holidays.
• Proficient in MS Office.

Responsibilities

• Manage everyday operations, accounting and financial matters of F&B stalls.
• Supervise employee activities to conform to established standards and policies.
• Identify and rectify operational and employee issues.
• Coordinate with finance teams to ensure compliance with established procedures.
• Train and guide staffs in their job duties.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Develop and implement training programs for employees.
• Manage F&B store operations to ensure excellent service in economic and profitable manner.
• Respond quickly to customer complaints to ensure high quality customer service and satisfaction.
• Assist in ordering and stocking F&B products;
• Plan schedule for staffs (3 stalls) according to business needs.
• Submitting Monthly Sales Reports to F&B Manager.
• Conduct Monthly Stock Take.
• Conduct regular checks on maintenances for F&B equipment.
• Assist in operations of PSD or F&B events assigned by F&B Manager.
• Any other duties as assigned by superior.

Skills

Team leadership

Multi-tasking

Independent working

Night/weekend/holiday availability

MS Office

Education

Diploma

Tools

MS Office

Job description

Straco Leisure Pte. Ltd. in Singapore seeks an experienced F&B Operations Supervisor to manage daily F&B stalls, uphold hygiene standards and ensure service is efficient and profitable.

You will supervise staff across three stalls, train teams, handle customer feedback, coordinate with finance on procedures, and perform monthly stock takes and reporting. Diploma holder with at least 5 years in F&B/hospitality, night and weekend shifts, and MS Office proficiency are required; ability to