F&B Operations Lead — Guest Experience

57 EMPLOYMENT AGENCY PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a Supervisor for food and beverage services in Singapore. The ideal candidate will oversee daily operations, ensuring high standards of customer satisfaction while managing and training staff.

The role involves monitoring inventory, maintaining compliance with health regulations, and managing budgets. Strong experience in a supervisory role within the food and beverage industry is required.

Qualifications

• Proven experience in a supervisory role in the food and beverage industry.
• Strong organizational and leadership skills.
• Ability to work in a fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Supervise and coordinate daily operations of food and beverage services.
• Ensure high standards of customer service and satisfaction.
• Train, mentor, and manage staff to enhance team performance.
• Oversee inventory management and order supplies as needed.
• Monitor food and beverage quality and presentation.
• Handle customer complaints and resolve issues promptly.
• Maintain compliance with health and safety regulations.
• Coordinate with kitchen staff to ensure timely and accurate order delivery.
• Prepare and manage budgets, as well as control costs.

Skills

Supervisory experience

Organizational skills

Leadership skills

Communication skills

Customer service skills

Job description

57 EMPLOYMENT AGENCY PTE. LTD. is seeking a Supervisor for food and beverage services in Singapore. The ideal candidate will oversee daily operations, ensuring high standards of customer satisfaction while managing and training staff.

The role involves monitoring inventory, maintaining compliance with health regulations, and managing budgets. Strong experience in a supervisory role within the food and beverage industry is required.