f&b manager

domestic maid specialist; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Unknown Restaurant Singapore is seeking an experienced Restaurant Manager to oversee daily operations and lead front-of-house and back-of-house teams. You will ensure superior service, monitor quality, and drive customer satisfaction while managing costs and staff performance.

The ideal candidate has at least 3 years of management experience in F&B, strong leadership, and solid financial acumen to optimise revenues and control expenses.

Qualifications

• Proven work experience as Restaurant Manager or similar role.
• Strong leadership and people skills.
• Extensive knowledge of food and beverage operations.
• Excellent financial management and cost-control abilities.
• At least 3 years of experience in restaurant management.

Responsibilities

• Coordinate daily restaurant operations (FOH and BOH).
• Deliver superior service and maximize customer satisfaction.
• Respond to customer complaints efficiently and accurately.
• Review product quality and research new vendors.
• Organize and supervise shifts and staff schedules.
• Appraise staff performance and provide constructive feedback.
• Estimate future needs for goods and supplies.
• Ensure compliance with sanitation and safety regulations.
• Maintain the restaurant's good image and brand reputation.
• Control operational costs and identify waste-reduction measures.
• Create reports on revenues and expenses weekly, monthly, and yearly.
• Promote the brand locally through events and social channels.
• Train new and current staff on customer service practices.
• Implement policies to sustain future restaurant operations.
• At least 3 years of experience.

Skills

Leadership

Customer service

F&B knowledge

People management

Financial management

Job description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• At least 3 years of experience

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills