F&B Executive

Compass Group (S) Pte Ltd; Singapore; Presencial; SGD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Compass Group Singapore is seeking a Hospitality Support role to perform pantry service, inventory, food services and general hospitality tasks. You will help ensure the smooth operation of client hospitality services in line with Compass Group Singapore's standards.

Responsibilities include maintaining pantries and conference rooms, preparing beverages, coordinating with events hosts, and reporting feedback.

Formación

• Good communication skills to liaise with a wide range of visitors.
• Customer service focused mindset.
• Team player with a can-do attitude.
• Self-motivated and able to use own initiative.
• Ability to work under pressure during peak service times.
• Experience in high levels of customer care.
• Experience in environments with busy service periods.

Responsabilidades

• Adhere to Compass Singapore and client policies and procedures.
• Provide a best-in-class service to all clients.
• Maintain conference rooms and pantries in good and clean condition.
• Ensure amenities and equipment in conference rooms are stocked and ready.
• Raise defects as work orders to relevant departments.
• Guide clients to meeting rooms and take beverage orders.
• Set up catering orders and arrange beverages for events.
• Prepare conference room setups and liaise with hosts on event needs.
• Serve food and beverages to internal/external customers.
• Ensure pantry/kitchen equipment is in good condition and stocked.
• Prepare coffee/tea/hot water and manage refills during office hours.
• Restock items like milk, sugar, and cups.
• Inspect refrigerators and remove out-of-date items.
• Polish pantries and clean appliances as needed.
• Manage internal posters or communications on pantry equipment.
• Report feedback to supervisor/manager.
• Assist Hospitality Manager with vendor liaison for equipment maintenance and catering orders.
• Prepare stock inventory and servicing reports for management review.

Conocimientos

Customer service

Communication

Teamwork

Self-motivation

Working under pressure

Descripción del empleo

Overall Summary:

To perform a variety of tasks associated with pantry service, pantry inventory, food services and general hospitality support to the clients and to comply with the Health & Safety guidelines outlined by Compass Group Singapore. The role will involve general duties which will support the efficient running of client hospitality services in line with Compass Group Singapore's standard.

Job Responsibilities:

• Adhering to client's and Compass Group policies and procedure, as well as maintaining the
• Provide a “best in class” service to all clients
• Maintain and inspect all conference rooms and pantries in good and clean condition at all times
• Ensure all amenities in the conference rooms are well stocked and organized at all times
• Ensure equipments, amenities and conference room facilities with defects are raised as work orders to relevant departments
• Guide clients and visitors to the meeting rooms
• Takes beverage orders for meetings and sessions
• Executes catering order set ups, arrange beverage for functions and events as instructed
• Executes conference room set ups
• Liaise closely with the events hosts and/or users to plan and source for event and/or meeting requirements
• Serve food and beverage for internal and external customer as requested
• Ensure equipment in pantries and/or kitchen are all in good condition
• Prepare coffee, tea, hot water etc. for all pantry opening and ensure refills are well managed during office hours
• Refill stocks such as milk, sugar, paper cups etc. at all times
• Inspect the refrigerator, maintain clear condition and ensure all out-date items are removed
• Ensure pantries are well stocked
• Washing up and clean pantries before closing procedures or whenever necessary
• Clean microwave and other pantry appliances whenever necessary
• Handle internal poster, memo or any communication materials to pantry equipments as instructed
• Report to supervisor or manager for any user or client feedback
• Assist Hospitality Manager to liaise with outside vendors to carry out equipment maintenance, catering orders and pantry orders
• Prepare stock inventory report and servicing report for management review
• Prepares equipment and utensils inventory report for management review

Health and Safety Responsibilities:

• Adhere to Compass Singapore HSE systems and procedures
• Follow all Emergency Response plans on site
• Follow procedures for identifying, assessing and controlling hazards and risks
• Adhere to and maintain food handling standards and food safety plan at all times

Job Requirements:

• Good communication skills in order to be able to liaise with the wide range of visitors to you work area
• Customer service focused
• Team player and can-do attitude
• Self-motivated and able to use own initiative
• Ability to work under pressure whilst maintaining a positive attitude
• Experience in working in an environment where there are peaks and demands during service times
• Experience of working in environments involving high levels of customer care