Hospitality & Conference Services Specialist

Compass Group (S) Pte Ltd; Singapore; Presencial; SGD 24.000 - 36.000; Jornada completa

Descripción de la vacante

Compass Group Singapore is seeking a Hospitality Support role to perform pantry service, inventory, food services and general hospitality tasks. You will help ensure the smooth operation of client hospitality services in line with Compass Group Singapore's standards.

Responsibilities include maintaining pantries and conference rooms, preparing beverages, coordinating with events hosts, and reporting feedback.

Formación

• Good communication skills to liaise with a wide range of visitors.
• Customer service focused mindset.
• Team player with a can-do attitude.
• Self-motivated and able to use own initiative.
• Ability to work under pressure during peak service times.
• Experience in high levels of customer care.
• Experience in environments with busy service periods.

Responsabilidades

• Adhere to Compass Singapore and client policies and procedures.
• Provide a best-in-class service to all clients.
• Maintain conference rooms and pantries in good and clean condition.
• Ensure amenities and equipment in conference rooms are stocked and ready.
• Raise defects as work orders to relevant departments.
• Guide clients to meeting rooms and take beverage orders.
• Set up catering orders and arrange beverages for events.
• Prepare conference room setups and liaise with hosts on event needs.
• Serve food and beverages to internal/external customers.
• Ensure pantry/kitchen equipment is in good condition and stocked.
• Prepare coffee/tea/hot water and manage refills during office hours.
• Restock items like milk, sugar, and cups.
• Inspect refrigerators and remove out-of-date items.
• Polish pantries and clean appliances as needed.
• Manage internal posters or communications on pantry equipment.
• Report feedback to supervisor/manager.
• Assist Hospitality Manager with vendor liaison for equipment maintenance and catering orders.
• Prepare stock inventory and servicing reports for management review.

Conocimientos

Customer service

Communication

Teamwork

Self-motivation

Working under pressure

Descripción del empleo

Compass Group Singapore is seeking a Hospitality Support role to perform pantry service, inventory, food services and general hospitality tasks. You will help ensure the smooth operation of client hospitality services in line with Compass Group Singapore's standards.

Responsibilities include maintaining pantries and conference rooms, preparing beverages, coordinating with events hosts, and reporting feedback.