Executives/Senior Executives/Specialists-Provider Relations (Panel Clinics, TPAs, Medical Insurance)

alliance healthcare group limited; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Alliance Healthcare Group Limited is seeking dynamic professionals to enhance its managed healthcare network. Responsibilities include building partnerships with providers, overseeing operational activities, and improving service efficiency for better patient outcomes.

The ideal candidate will have a tertiary qualification in healthcare or business, along with strong interpersonal and analytical skills. Join a team that is passionate about making impactful changes in healthcare.

Qualifications

• Tertiary qualification in healthcare- or business-related courses.
• Strong interpersonal, communication, and stakeholder management skills.
• Demonstrate positivity and adaptability in day-to-day tasks.
• Exceptional analytical, organizational, and problem-solving skills.
• Passionate about driving change to improve business outcomes.

Responsibilities

• Build and manage partnerships with healthcare providers.
• Oversee daily operational activities and project management.
• Identify and resolve operational issues.
• Provide support in panel management and recruitment.
• Communicate with providers regarding policies and workflows.
• Monitor provider performance and conduct data analysis.
• Review business opportunities and propose improvements.
• Support ad-hoc projects assigned by Supervisor.

Skills

Interpersonal skills

Communication skills

Stakeholder management

Analytical skills

Organizational skills

Problem-solving skills

Education

Tertiary qualification in healthcare- or business-related courses

Job description

We are currently seeking dynamic professionals to join our managed healthcare team to drive the development and expansion of our healthcare service provider network.

What You’ll be Doing

• Build strong and strategic partnerships with new and existing panel providers to drive improved value and outcomes for our patients and ensure that quality of care and operational targets are achieved.
• Manage day-to-day delivery of operational activities including project management, reporting, data analysis, implementation, problem resolution and other activities.
• Identify and resolve operational issues.
• Provide support in panel management, panel recruitment and engagement.
• Manage communication with providers including escalations and resolutions to issues, advise providers regarding current processes, new or updated policies and workflows.
• Monitor, review, report and conduct analysis on provider performance, metrics and data such as billing, utilisation and service quality for operational and business planning.
• Review potential business opportunities, functional models, process improvements and propose optimal solutions that enhances service efficiency, patient‑centered care and patient experience.
• Support any other ad‑hoc projects assigned by Supervisor.

What We Are Looking for

• Tertiary qualification in healthcare- or business-related courses.
• Strong interpersonal, communication and stakeholder management skills.
• Demonstrate positivity and adaptability in day-to-day tasks.
• Exceptional analytical, organisational and problem‑solving skills.
• Passionate about driving change to improve business outcomes and promote improvement ideas.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.