Executive, Clinic Admin (Executive Health Screening, Claims/Billing)

ALLIANCE HEALTHCARE GROUP LIMITED; Singapore; In loco; SGD 28.000 - 39.000; Tempo pieno

Descrizione del lavoro

ALLIANCE HEALTHCARE GROUP LIMITED is hiring for an administrative clinic support role at our Dhoby Ghaut clinic. You will manage claims, billing, medical records, and patient communications to ensure smooth clinic operations and exceptional service.

Responsibilities include handling invoicing, appointments, reports, and coordination while maintaining confidentiality and accuracy in a fast-paced healthcare environment.

Competenze

• ITE, Diploma or equivalent required.
• Additional certification in Healthcare Administration or related field is a plus.
• Experience in a Medical administrative role preferred.
• Strong organizational and multitasking skills are essential.
• Excellent communication and interpersonal skills are required.
• Proficiency in medical terminology and billing practices is desired.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

Mansioni

• Submit and follow up on claims to corporate programme and insurer portals.
• Manage invoicing and billing to patients and clients; prepare and send invoices and track payments.
• Handle incoming/outgoing medical reports and liaise with laboratories and doctors.
• Monitor and respond to patient emails and phone inquiries, schedule appointments.
• Coordinate appointment calendar and communications with medical staff; ensure timely patient servicing.
• Assist with registration, discharge, clerical tasks, and restocking of clinic supplies.

Conoscenze

Organizational skills

Multitasking

Communication

Interpersonal skills

Medical terminology

Billing practices

Independent and teamwork

Confidentiality

Formazione

ITE/Diploma equivalent

Strumenti

Medical software

Office applications

Descrizione del lavoro

Job Highlights

• Conveniently located at Dhoby Ghaut MRT
• Executive Health screening, GP Clinic and Radiology Centre.
• 5.5 days' week.

About The Opportunity

As part of the clinic admin team, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.

What You'll be Doing

Claims and Billing Management

• Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
• Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.

Medical Records Office

• Manage incoming and outgoing medical reports. Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
• Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.

Communication and Correspondence

• Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
• Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
• Handle patient inquiries and concerns. Address patient questions and concerns, providing excellent customer service and ensuring patient satisfaction.
• Appointment scheduling and coordination. Schedule and confirm patient appointments, coordinate with medical staff, and manage the appointment calendar.

Operational Support

• Support clinic operations. Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks, restocking of clinic supplies and other duties as assigned.

What We Are Looking for

• ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
• Previous experience in a Medical administrative role or similar position is highly preferred.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using medical software and office applications.
• Knowledge of medical terminology and billing practices.
• Ability to work independently and as part of a team.
• High level of discretion and confidentiality.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.