Executive (Support) - Examinations [ITE Headquarters] - 1 year contract

sggovterp; Singapore; On-site; SGD 36,000 - 47,000; Full time

Job summary

sggovterp is seeking an Executive to support the Examinations Division with coordination of examination administration, records, and certification processing. The role emphasizes accuracy, timely processing, and strong service to internal and external stakeholders.

Responsibilities include managing assessment submissions, handling CET programme processing, maintaining records in SharePoint, and generating certificates and transcripts for distribution.

Qualifications

• At least 2 years of relevant administrative experience.
• Strong organisational skills and attention to detail.
• Ability to multi-task and meet deadlines.
• Excellent communication skills for liaising with stakeholders.
• Ability to work independently with minimal supervision.
• Proficiency in word-processing and spreadsheets.
• Familiarity with education management systems and digital assessment tools is a plus.

Responsibilities

• Coordinate examination operations with partners and divisions.
• Provide customer service to stakeholders.
• Process assessment results submissions and approvals.
• Manage CET programme assessment processing.
• Handle correspondence and enquiries from partners and divisions.
• Maintain accurate records in systems and SharePoint; archive documents.
• Compile and process award certifications; generate certificates and transcripts; ensure timely distribution.

Skills

Organisational skills

Attention to detail

Multi-tasking

Excellent communication

Tools

Word processing

Spreadsheets

Education management systems

Digital assessment tools

Job description

What the role is

As an Executive supporting the Examinations Division, you will play a key role in coordinating examination administration, providing essential divisional support, and managing examination fee-related matters.

What you will be working on

Your work will involve coordinating examination operations through liaison with co-training partners and other divisions/colleges, and delivering customer service to stakeholders. This includes facilitating assessment results submissions and approvals, managing assessment processing for CET programmes, and handling correspondence and enquiries from co-training partners and other divisions/colleges. You will also be responsible for processing appeals, maintaining accurate and up-to-date records in the relevant systems and SharePoint, alongside document management and archiving. Furthermore, the role encompasses compiling and processing award certifications, generating certificates and transcripts, and ensuring their timely distribution.

What we are looking for

You should have at least 2 years of relevant administrative experience and demonstrate a keen interest in handling administration matters, preferably in education or assessment settings. Strong organisational skills, attention to detail, and the ability to multi-task effectively are essential. Excellent communication skills for liaising with stakeholders are required, along with the ability to work independently and meet tight deadlines. Proficiency with word-processing and spreadsheets is necessary. Familiarity with education management systems and digital assessment tools will be an advantage.