Executive (Support) - Examinations [ITE Headquarters] – 1 year contract

Public Service Division; Singapore; On-site; SGD 3,500 - 5,200; Full time

Job summary

Public Service Division is seeking an Executive to coordinate examination administration, provide essential divisional support, and handle examination fee-related matters.

You will liaise with co-training partners and divisions to ensure smooth operations, process results submissions, manage CET programme processing, and maintain robust records and archiving. Duties also include generating certificates and transcripts for timely distribution.

Qualifications

• 2+ years of relevant administrative experience.
• Strong organisational skills and attention to detail.
• Ability to multi-task and meet tight deadlines.
• Excellent communication skills for liaising with stakeholders.

Responsibilities

• Coordinate examination operations with co-training partners and divisions.
• Deliver customer service to stakeholders.
• Process examination results submissions and approvals.
• Manage assessment processing for CET programmes.
• Handle correspondence and enquiries from partners and divisions.
• Process appeals and maintain records in systems and SharePoint.
• Document management and archiving.
• Compile and process award certifications, certificates and transcripts, and distribute them timely.

Skills

Organisational skills

Attention to detail

Communication skills

Time management

Tools

SharePoint

Word processing (MS Word)

Spreadsheets (MS Excel)

Job description

[What the role is]

As an Executive supporting the Examinations Division, you will play a key role in coordinating examination administration, providing essential divisional support, and managing examination fee-related matters.

[What you will be working on]

Your work will involve coordinating examination operations through liaison with co-training partners and other divisions/colleges, and delivering customer service to stakeholders. This includes facilitating assessment results submissions and approvals, managing assessment processing for CET programmes, and handling correspondence and enquiries from co-training partners and other divisions/colleges. You will also be responsible for processing appeals, maintaining accurate and up-to-date records in the relevant systems and SharePoint, alongside document management and archiving. Furthermore, the role encompasses compiling and processing award certifications, generating certificates and transcripts, and ensuring their timely distribution.

[What we are looking for]

You should have at least 2 years of relevant administrative experience and demonstrate a keen interest in handling administration matters, preferably in education or assessment settings. Strong organisational skills, attention to detail, and the ability to multi-task effectively are essential. Excellent communication skills for liaising with stakeholders are required, along with the ability to work independently and meet tight deadlines. Proficiency with word-processing and spreadsheets is necessary. Familiarity with education management systems and digital assessment tools will be an advantage.