Executive/Senior Executive, Venue Event Services

Constellar Group Pte Ltd; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Constellar Group Pte Ltd in Singapore is seeking an Event Operations Manager to drive end-to-end delivery of conferences, corporate events and client functions at our venue. You will oversee planning, on-site execution and post-event wrap-up, ensuring quality and safety.

You will translate client requirements into actionable plans, manage timelines, and coordinate with internal teams, while identifying upsell opportunities for additional venue services.

Qualifications

• Minimum 2 - 3 years of relevant experience in a venue-based event, operations, or hospitality environment.
• Excellent written and verbal communication in English.
• Ability to work with multiple internal departments and external stakeholders.
• Strong planning, organisational and time management skills.

Responsibilities

• Manage the full event lifecycle within the venue, from initial planning and coordination through to on-site execution and post-event wrap-up.
• Translate client and organiser requirements into operationally sound, venue-compliant event plans, while identifying upsell opportunities.
• Develop and manage event timelines, operational schedules, and on-site deployment plans.
• Act as the primary point of contact for venue-related matters across all event phases, including build-up, live event days, and teardown.
• Coordinate with internal teams to ensure aligned and timely event delivery.
• Liaise with event organisers, contractors, and service providers to ensure safety and compliance.
• Identify opportunities to enhance event delivery through additional venue services.
• Proactively manage and resolve operational issues, including escalation and crisis management.
• Maintain accurate event documentation and records.

Skills

Venue operations

On-site execution

Stakeholder management

Communication

MS Office

Tools

MS Office

Job description

In this role, you will be responsible for the successful end-to-end delivery of events hosted within the venue, including conferences, corporate events, and client functions. This role focuses on upselling opportunities, operational planning, on-site execution, and stakeholder coordination, ensuring all events are delivered safely, efficiently, and to the required quality standards in accordance with venue policies and regulatory requirements.

• Manage the full event lifecycle within the venue, from initial planning and coordination through to on-site execution and post-event wrap-up.

• Translate client and organiser requirements into operationally sound, venue-compliant event plans, while identifying opportunities to upsell venue services where appropriate.

• Develop and manage event timelines, operational schedules, and on-site deployment plans.

• Act as the primary point of contact for venue-related matters across all event phases, including build-up, live event days, and teardown.

• Coordinate closely with internal teams (Operations, Facilities, Sales, etc.) to ensure aligned and timely event delivery.

• Liaise with event organisers, contractors, and service providers to ensure all works comply with venue rules, safety standards, and approved timelines.

• Identify opportunities to enhance event delivery through additional venue services, in collaboration with relevant internal teams.

• Ensure all events comply with venue policies, safety regulations, and relevant statutory requirements, implementing necessary controls and approvals as required.

• Proactively manage and resolve operational issues, conflicts, and on-site incidents, including escalation and crisis management where required.

• Maintain accurate event documentation and records, including operational notes, feedback where applicable.

• Any ad hoc duties as assigned by Reporting Officer from time to time.

Qualifications

• Minimum 2 - 3 years of relevant experience in a venue-based event, operations, or hospitality environment.

• Strong understanding of venue operations, on-site event execution, and safety considerations.

• Customer-oriented mindset, focused on delivering positive experiences while upholding venue standards.

• Excellent written and verbal communication skills in English.

• Proven ability to work effectively with multiple internal departments and external stakeholders.

• Ability to multi-task and manage multiple priorities across concurrent events and timelines

• Strong planning, organisational, and time management skills, with the ability to manage multiple events concurrently.

• High level of attention to detail and sound operational judgment.

• Resourceful, proactive, and calm under pressure in a live event environment.

• Proficient in Microsoft Office applications (Word, PowerPoint, Excel).

• Willingness to work flexible hours, including evenings and weekends, based on event requirements.