Executive / Senior Executive (Healthcare)

Acumed Medical Pte Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Acumed Medical Group in Singapore seeks a Healthcare Executive to oversee clinic operations and manage the clinic team. The role focuses on daily operations, staffing, patient relations, and ensuring high standards of service and compliance.

The ideal candidate brings strong leadership, strategic thinking, and hands-on healthcare operations experience. The position requires a recognised bachelor’s degree in business, nursing, or healthcare with at least two years in healthcare operations.

Qualifications

• Recognised bachelor’s degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year in healthcare operations or managing a large group of people.
• Relevant experience will be an advantage.

Responsibilities

• Oversee daily operations and manpower planning, including rostering for all clinics.
• Handle patient and client relations, complaints and related matters.
• Oversee processes, SOPs, and drive quality, efficiency and service across units.
• Recruitment, onboarding, training, mentoring and evaluation of staff.
• Budgeting, planning and submission of proposals, performance management and risk management.
• Contribute to business development initiatives and project management.
• Cover clinics and on-sites during manpower shortages.
• Audits, compliance, licensing, legal and regulatory.

Skills

Leadership skills

Organizational skills

Communication skills

Strategic thinking

Decision making

Negotiation skills

Tech-savvy

Analytical

Multitasking

Independent work

Education

Bachelor's degree in business, nursing, healthcare

Job description

About this role

Acumed Medical Group (Singapore based), a one-stop healthcare solutions company, is looking for a Healthcare Executive to oversee and manage the clinic team.

Key Responsibilities and Duties

• Responsible for overseeing daily operations and manpower planning, including rostering for all clinics;
• Handle patient and client relations, complaints and related matters;
• Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units;
• Conduct reviews, quality control and drive/lead improvements and enhancements;
• Recruitment, onboarding, training, mentoring and evaluation of staff;
• Budgeting, planning, submission of business proposals, performance management and risk management;
• Contribute and support business development initiatives;
• Project management and execution;
• Cover clinics and/or on-sites where required during manpower shortage;
• Establishment and maintenance of service and professional standards; and
• Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

• Independent, self-driven, results-oriented, and resilient.
• Strong leadership skills and management competencies.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Technologically savvy, up to date and able to identify and implement viable solutions.
• Dedicated, well organized, meticulous, analytical and proactive.
• Able to adapt, prioritise, exercise initiative, manage pressure, multi task and work independently.
• Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

• Recognised bachelor's degree in business, nursing, healthcare or equivalent.
• Minimum 2 years of experience, with at least 1 year experience in a healthcare operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.
• Relevant experience will be an advantage.

Additional Information

• Working hours: 5.25 days work week, with one half day per month WFH / Required to work on either Saturday or Sunday, will be rotated within the team