Executive, Sales

DKSH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading distribution company in Singapore is seeking individuals keen on a sales career. Responsibilities include customer communication, sales promotion, and managing quotations. Ideal for fresh graduates or those with experience in F&B, this role offers a dynamic work environment with opportunities to grow.

Qualifications

• Fresh graduates are encouraged to apply.
• Experience in the F&B industry is a plus.

Responsibilities

• Interact with customers via phone, text, and email.
• Conduct cold calls to prospective corporate clients.
• Provide quotations and issue invoices promptly.
• Address and resolve customer feedback or complaints.
• Ensure effective coordination for a positive customer experience.

Job description

• If you are a Fresh Graduate or if you have any experience in F&B and are keen to pursue a career in Sales, do feel free to apply for this role!
• Do note that the shown salary does not include components such as Commission and Transport Allowance.

Responsibilities

Customer Communication

• Interact with customers via phone, text, and email in a professional and timely manner.
• Place and manage online orders on behalf of customers, ensuring accuracy and efficiency.

Sales and Promotion

• Conduct cold calls to prospective corporate clients to introduce and promote the company’s brands.
• Upsell and recommend suitable products from our extensive product range.
• Promote current campaigns and highlight new product launches.

Quotation and Order Management

• Provide quotations and issue invoices promptly in response to customer inquiries.
• Follow up with clients to ensure their needs are met effectively.
• Process orders, handle correspondence, and ensure timely order fulfillment.

Customer Feedback & Relationship Management

• Address and resolve customer feedback or complaints in a professional manner.
• Build and maintain strong relationships with returning customers through personalized service, promotional activities, and direct mailers.

Interdepartmental Coordination

• Communicate customer orders and any special requests to the relevant departments.
• Ensure effective coordination to deliver a seamless and positive customer experience.