Executive, Partnerships and Engagements

HomeTeamNS; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

HomeTeamNS is seeking a proactive Partnership Developer to drive merchant acquisitions, expand loyalty benefits, and manage key sponsor relationships. You will coordinate with merchants, craft campaigns, and analyze campaign results to optimize member engagement and redemption trends.

The role requires 2+ years in partnerships or account management, with strong skills in CRM, Excel, and project management. Attention to detail and excellent communication are essential for success.

Qualifications

• Diploma or Bachelor's Degree in Marketing, Business, Hospitality or related.
• Minimum 2 years of relevant work experience in partnership development or account management.
• Strong stakeholder coordination, communication, negotiation and vendor engagement skills.
• Experience with CRM systems or marketing automation tools.
• Creative thinker with project management and organizational skills.
• Excellent written and verbal communication; detail oriented.
• Experience in customer loyalty or membership programs is a plus.

Responsibilities

• Aggressive acquisition of new merchants for membership privileges.
• Identify short term ad hoc exclusive tie-ups and long term strategic collaborations with merchants.
• Source for merchant mix aligned to framework and department strategies.
• Maintain records of concession agreements and update co-partner databases.
• Plan and execute marketing campaigns to promote membership benefits.
• Develop collaterals and write-ups to publicize benefits across platforms.
• Source sponsorships to support engagement programs and events.
• Analyze member behavior and campaign performance to optimize initiatives.
• Monitor program metrics including growth, engagement and redemption rates.
• Manage relations with merchants and strategic partners; coordinate with affiliated organizations.

Skills

Stakeholder coordination

Negotiation

Vendor engagement

CRM systems

Marketing automation

Project management

Excel

Data analysis

Communication

Canva

Education

Diploma or Bachelor's Degree in Marketing, Business, Hospitality or related

Tools

CRM systems

Marketing automation tools

Job description

Job Description

• Aggressive acquisition of new merchants for the establishment, implementation and executive on membership privileges and benefits
• Identify and acquire short term ad hoc exclusive tie-ups, long term benefits and strategic collaboration with merchants
• To source for a good ratio of merchant mix & type according to the framework set
• To identify a list of desired merchants that matches the department's marketing strategies
• To maintain good records of all existing concession agreements and update the database of existing co-partners/discount outlets
• Compile monthly statistics reports for provision of merchants to Director
• Plan and executive marketing strategies via campaigns to promote membership benefits and to drive stickiness for the loyalty program
• Derive collaterals and write-ups to publicize and highlight membership benefits to members via the various communication platforms
• To source for sponsorship of products, vouchers / lucky draw prizes to support membership engagement programmes such as membership drive, promotional events & activities, contests & giveaways
• Analyze members behavior, campaign performance and redemption trends to optimize future initiatives.
• Monitor key program metrics including membership growth, engagement, redemption rates and campaign performance.
• Manage strong relations with key existing merchants & strategic partners
• To work closely with affiliated organization on exchange of membership benefits as well as to uphold the reciprocal arrangements between parties

Job Requirements

• Diploma or Bachelor's Degree in Marketing, Business, Hospitality or a related field.
• Minimum 2 years of relevant work experience in partnership development or account management.
• Strong stakeholder coordination, communication, negotiation and vendor engagement skills.
• Experience with CRM systems or marketing automation tools.
• Creative thinker with strong project management and organizational skills, with the ability to troubleshoot and resolve issues, and demonstrates resilience in overcoming challenges.
• Analytical mindset with the ability to interpret customer data and campaign performance. Displays meticulous attention to detail.
• Demonstrates advanced proficiency in Microsoft Office applications, particularly Excel, with experience in data analysis and reporting.
• Proficiency in Canva for creating presentations and visual materials would be an added advantage.
• Exhibits excellent written and verbal communication skills.
• Relevant experience in managing customer loyalty or membership programs would be an added advantage