Executive, Outreach and Engagements

Association of trade and commerce; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Association of trade and commerce is seeking an Executive, Outreach and Engagements in Singapore to support businesses through development, networking and collaborations. You will develop and execute programmes to provide local businesses with insights, networks and experiences.

You will oversee programme development, industry engagements, and committee secretariat duties, while coordinating events and ad-hoc admin tasks to meet organisational goals.

Qualifications

• Preferably 3 years relevant working experience in B2B customer service, sales, business development or account management.
• Strong communications skills (phone and in-person).
• Strong organisational skills.
• Able to work independently and able to work as a team.
• Good interpersonal skills, meticulous and detail oriented.

Responsibilities

• Serve as the primary contact for ATC programmes and support initiatives for businesses.
• Follow up with businesses on existing and pending applications.
• Support introduction of new initiatives to local businesses.
• Communicate with businesses on applications and address enquiries.
• Assist SMEs in navigating ATC resources and opportunities.
• Promote and market engagement activities; prepare EDMs and collateral.
• Organise events such as conferences, seminars, workshops, and study trips.
• Coordinate pre/post-event publicity and prepare reports.
• Handle other duties to support goals and deliverables.
• Perform secretariat duties for committees and sub-committees.
• Follow up on workplans and liaise with members.
• Undertake any other ad-hoc admin tasks.

Skills

B2B customer service

Strong communications

Strong organisational

Independent & team player

Interpersonal skills

Detail oriented

Job description

As an Executive, Outreach and Engagements, you will play a key role in providing support to businesses through development, networking, collaborations and many more. You will support the development and execution of programmes and initiatives which are aimed at providing local businesses with insights, network and experiences.

Job Responsibilities

1. Programme Development

• Serve as the primary point of contact for businesses in the areas of ATC's programmes and support initiatives available.
• Follow up with businesses (tele-communications / email) on existing and pending application matters,
• Support the introduction out of new initiatives to local businesses.
• Communicating with businesses on application with ATC, including follow-up actions and addressing enquiries.
• Assist SMEs in navigating resources and opportunities provided by ATC.

2. Industry and Trade Sector Engagements

• Promote and market engagement activities with businesses across multiple channels including preparation of EDMs and other collaterals.
• Organise events such as conferences, seminars, workshops, business dialogues, roundtables, study trips, business missions, etc.
• Coordinate and prepare with other teams on pre and post-events publicity including social media posts.
• Prepare pre and post-event reports.
• Handle any other duties as assigned to support goal and/or deliverables.

3. Committees and Sub-Committees

• Perform secretariat duties to manage committees, sub-committees and business networks including coordination of meeting dates, preparation of meeting agenda, materials, minutes, proposals and reports.
• Follow up on workplans with committee/sub-committee members to deliver projects and events.
• Liaise with committee/sub-committee members.

4. Other adhoc duties

• Undertake any other ad-hoc admin tasks assigned by the management.

Job Requirements:

• Preferably 3 years relevant working experience in B2B customer service, sales, business development or account management

• Strong communications skills (phone and in-person)

• Strong organisational skills

• Able to work independently and able to work as a team

• Good interpersonal skills, meticulous and detail oriented