Executive, Outreach and Engagements

Private Advertiser; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Private Advertiser is looking for an Executive, Outreach and Engagements to support local businesses through development, networking and collaborations, and to help design and run programmes that provide insights, networks and experiences for SMEs, and to coordinate with teams to deliver events and engagement activities.

Ideal candidates have about 3 years in B2B customer service or business development, plus strong communication and organisational skills, with the ability to work independently

Qualifications

• 3 years relevant working experience in B2B customer service, sales, business development or account management.
• Strong communications skills (phone and in-person).
• Strong organisational skills.
• Able to work independently and able to work as a team.
• Good interpersonal skills, meticulous and detail oriented.

Responsibilities

• Serve as the primary point of contact for businesses in the areas of ATC's programmes and support initiatives available
• Support the introduction of new initiatives to local businesses
• Communicate with businesses on application with ATC, including follow-up actions and addressing enquiries
• Assist SMEs in navigating resources and opportunities provided by ATC
• Promote and market engagement activities with businesses across multiple channels including preparation of EDMs and other collaterals
• Organise events such as conferences, seminars, workshops, business dialogues, roundtables, study trips, business missions, etc.
• Coordinate and prepare with other teams on pre and post-events publicity including social media posts
• Prepare pre and post-event reports
• Perform secretariat duties to manage committees, sub-committees and business networks including coordination of meeting dates, preparation of meeting agenda, materials, minutes, proposals and reports
• Follow up on workplans with committee/sub-committee members to deliver projects and events

Skills

B2B customer service

Business development

Account management

Sales

Job description

About the role

As an Executive, Outreach and Engagements, you will play a key role in providing support to businesses through development, networking, collaborations and many more. You will support the development and execution of programmes and initiatives which are aimed at providing local businesses with insights, network and experiences.

Key responsibilities

• Serve as the primary point of contact for businesses in the areas of ATC's programmes and support initiatives available
• Support the introduction of new initiatives to local businesses
• Communicate with businesses on application with ATC, including follow-up actions and addressing enquiries
• Assist SMEs in navigating resources and opportunities provided by ATC
• Promote and market engagement activities with businesses across multiple channels including preparation of EDMs and other collaterals
• Organise events such as conferences, seminars, workshops, business dialogues, roundtables, study trips, business missions, etc.
• Coordinate and prepare with other teams on pre and post-events publicity including social media posts
• Prepare pre and post-event reports
• Perform secretariat duties to manage committees, sub-committees and business networks including coordination of meeting dates, preparation of meeting agenda, materials, minutes, proposals and reports
• Follow up on workplans with committee/sub-committee members to deliver projects and events

About you

• Preferably 3 years relevant working experience in B2B customer service, sales, business development or account management
• Strong communications skills (phone and in-person)
• Strong organisational skills
• Able to work independently and able to work as a team
• Good interpersonal skills, meticulous and detail oriented