Executive/Manager (IDD1) [Temp - 6 Mths]

Skills and Workforce Development Agency; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Skills and Workforce Development Agency in Singapore seeks an Administrative and Operational Support professional within the Industry Development Division 1 (IDD1) to back CET centres and programmes, including data handling and course processing. The role reports to a Team Lead and involves coordinating communications, records, and scheduling.

You should have 1–3 years in a data-centric environment, be analytical, meticulous, and proactive, with strong written and digital literacy.

Qualifications

• 1 to 3 years' experience in a data-centric operating environment and/or programme review.
• Strong analytical and systematic problem-solving skills with the ability to derive insights from data.
• Excellent writing and communication skills with strong digital literacy.

Responsibilities

• Administrative and Operational Support: Supports account managers on administrative and operational matters; coordinates internal and external communications related to programme operations; maintains administrative records, trackers, and supporting documentation; provides logistical and scheduling support for meetings and briefings.
• Course Processing Support (Selected Components): Supports selected course processing activities through data collation and backend coordination; coordinates with internal stakeholders and partners to facilitate processing workflows; provides surge administrative support during peak processing periods.

Skills

Data analysis

Analytical thinking

Communication

Digital literacy

Proactive

Adaptable

Job description

What the role is:

The Industry Development Division 1 (IDD1) is part of the Training Partners Group in SWDA which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development.

Specifically, IDD1 is responsible for: Supports account management, administrative, and operational delivery for CET centres, SkillsFuture QueenBee, Programme Partner and provides coordinated backend and selected course processing support to ensure continuity of operations during periods of increased workload. This job role reports to a Team Lead in the division.

What you will be working on:

1. Administrative and Operational Support
   • Supports the Account Managers on administrative and operational matters.
   • Coordinates internal and external communications related to programme operations.
   • Maintains administrative records, trackers, and supporting documentation.
   • Provides logistical and scheduling support for meetings and briefings.
2. Course Processing Support (Selected Components)
   • Supports selected course processing activities through data collation and backend coordination.
   • Coordinates with internal stakeholders and partners to facilitate processing workflows.
   • Provides surge administrative support during peak processing periods.

What we are looking for:

• Possess the required competencies to execute the job duties proficiently
• Demonstrated 1 to 3 years' experience in a data-centric operating environment and/or programme review
• A resilient, resourceful, and adaptable team player with agile learning abilities, capable of thriving in a fast-paced and dynamic environment
• Strong analytical and systematic problem-solving skills, including the ability to derive insights from data to address issues
• Performance-driven, outcome-oriented, methodical, process-oriented and meticulous
• Ability to effectively prioritise tasks and meet project deadlines
• Proficient in collating, managing, analysing, and presenting data
• Excellent writing, communication, and digital literacy skills
• Proactive and self-motivated, with a strong sense of accountability and ownership of assigned responsibilities
• Adaptable and open to learning, with a willingness to embrace new challenges and opportunities for growth
• Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

About Skills and Workforce Development Agency

The Skills and Workforce Development Agency (SWDA), a statutory board under the Ministry of Manpower (MOM), drives lifelong learning and workforce development to enable Singaporeans to take charge of their careers, learn for life, access good jobs, and grow in fulfilling careers. We enable employers to build a skilled, future-ready workforce, design quality jobs, and adopt skills recognition practices. Together with our partners, we build a trusted, high-quality, industry-relevant, and innovative ecosystem that meets the evolving workforce needs of both businesses and workers.

Guided by our vision of a Singapore where everyone can grow in fulfilling careers, we live our promise of Building Skills, Growing Careers by nurturing lifelong learning, strengthening employability and enabling career growth for all, including our own officers, through a continuous learning culture and a supportive, flexible, inclusive working environment that fosters innovation, collaboration, and well-being.

So, join us to be part of a dynamic team driving the national SkillsFuture movement and building a strong Singaporean core. Together, we create opportunities, transform lives, and shape the future of work.