Executive, Compliance / Investigation

SMRT Trains Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SMRT Trains Ltd, Singapore's leading rail operator, is seeking an Executive/Senior Executive to support the Safety, Quality, Training and Maintenance Ops (SQTM) Department in implementing and improving safety and compliance standards.

You will conduct audits, investigate incidents, and help maintain ISO9001/14001/45001 systems while assisting in reporting, dashboards, and meeting preparations to drive safe and compliant operations.

Qualifications

• Bachelor's degree in engineering or management with relevant compliance experience.
• Minimum 3 years of experience in Compliance / Investigation.
• Experience as Internal Auditor for Integrated Management System (ISO9001/ISO14001/ISO45001) is advantageous.
• Experience in Safety or Quality roles is advantageous.
• Railway operations or maintenance experience is preferred.

Responsibilities

• Conduct internal site audits and inspections (day and night shifts).
• Review audit reports and highlight gaps or good practices.
• Carry out ad-hoc audits using CCTV, records and forms.
• Respond to safety incidents and investigations and follow up on recommendations.
• Prepare presentation materials for safety and quality meetings.
• Update dashboards and presentation materials for regular meetings.
• Support SQTM Office objectives and work plans.
• Assist in secretariat duties for major incident investigations.

Skills

Railway operations

Maintenance knowledge

WSH Act knowledge

Report writing

MS Word/Excel/PowerPoint

SAP

Knowledge Management System

Power BI / AI tools

Education

Bachelor's degree in engineering or management

Tools

SAP

Power BI / AI tools

Knowledge Management System

Job description

Company description

SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily. We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.

Job description

Job Purpose

The Executive / Senior Executive is to provide the support to Safety, Quality, Training and Maintenance Ops (SQTM) Department in all aspects of implementing, maintaining and continuously improving the safety and compliance standard in Network System Maintenance Division.

Responsibilities

• Conduct internal site audit / inspections (for both day and night activities).
• Review and submit audit / inspection report timely.
• Highlight gaps and good practices pertaining to the work activities inspected.
• Perform ad-hoc audit as required through means such as CCTV, records, forms or other documented information.
• Respond to safety incidents and WSH accidents and conduct investigations.
• Follow-up on Investigations recommendations with respective units until closure.
• Analyse Investigations causal factors and provide regular update to management.
• Conduct regular review of safety investigation related documents and relevant policies.
• Perform secretariat role for major incident investigation.
• Perform secretariat role including preparation of presentation materials for safety and quality related meetings.

General support

• Support safety and quality education programme in NSM.
• Provide support to Division safety events.
• Updating of presentation materials / dashboard for regular meetings.
• Support Head of Department (HOD) in delivering the SQTM Office objectives and work plan.
• Any other task assigned by the Reporting Officer.

Qualifications & Work Experience

• Bachelor's degree in engineering or management discipline with minimum 3 years of experience in Compliance / Investigation role.
• Competent in Internal Auditor for Integrated Management System (ISO9001, ISO14001 and ISO45001) is advantageous.
• Experience as Safety or Quality Officer is advantageous.
• Experience in operations & maintenance or railway industry is preferred.
• Relevant work experience is advantageous.

Skills

• Knowledge in railway operations & maintenance is advantageous.
• Knowledge in WSH Act and its subsidiaries is advantageous.
• Good report writing skills.
• Proficient in MS Word, Excel and PowerPoint.
• Familiar with SAP is advantageous.
• Familiar with Knowledge Management System is advantageous.
• Familiar with Power BI / AI tools is advantageous.