Executive (Community Services)

CHANGE COMMUNITY SERVICES LIMITED; Singapore; On-site; SGD 45,000 - 71,000; Full time

Job summary

CHANGE COMMUNITY SERVICES LIMITED in Singapore is seeking an Executive to support planning, coordination, and delivery of social service programs, with growing responsibility for team supervision, program quality, and stakeholder engagement. The role bridges program execution and management to ensure effective, professional and compliant service delivery.

The Executive will plan and execute assigned social service programs, coordinate logistics, recruit and lead volunteers and community

Qualifications

• Experience in planning and delivering community programs.
• Experience coordinating logistics, schedules or resources for programs.
• Ability to recruit, manage and lead volunteers and community partners.
• Track program outcomes and prepare documentation for review and audit.
• Adhere to policies, ethics and regulatory requirements in all activities.

Responsibilities

• Plan and execute assigned social service programs
• Coordinate logistics, schedules, and resources to ensure smooth program operations
• Recruit, manage, and lead volunteers and community partners to support program goals
• Support the organization’s mission and values by serving clients of all backgrounds with professionalism and respect
• Track program outcomes, attendance, and key performance metrics to evaluate effectiveness
• Prepare documentation for review and audit
• Help to identify service delivery gaps and propose workflow improvements to enhance program quality
• Contribute to the development of new initiatives based on community needs analysis
• Adhere to organisational policies, ethical guidelines, and regulatory requirements in all activities
• Represent the organization in external meetings as required, maintaining professional relationships
• Maintain confidentiality and proper data handling practices at all times

Skills

Program planning

Volunteer management

Stakeholder engagement

Team supervision

Quality assurance

Data handling

Documentation

Regulatory compliance

Professional communication

Education

Degree or Diploma in Social Work, Psychology, Social Sciences, or Community Development

Job description

Job Summary

The Executive supports planning, coordination, and delivery of social service programs, with growing responsibility for team supervision, program quality, and stakeholder engagement. This role ensures effective, professional, and compliant service delivery bridging program execution and management.

Responsibilities

• Plan and execute assigned social service programs


• Coordinate logistics, schedules, and resources to ensure smooth program operations


• Recruit, manage, and lead volunteers and community partners to support program goals


• Support the organization’s mission and values by serving clients of all backgrounds with professionalism and respect


• Track program outcomes, attendance, and key performance metrics to evaluate effectiveness


• Prepare documentation for review and audit


• Help to identify service delivery gaps and propose workflow improvements to enhance program quality


• Contribute to the development of new initiatives based on community needs analysis


• Adhere to organisational policies, ethical guidelines, and regulatory requirements in all activities


• Represent the organization in external meetings as required, maintaining professional relationships


• Maintain confidentiality and proper data handling practices at all times

Preferred competencies and qualifications

• Degree or Diploma in Social Work, Psychology, Social Sciences, or Community Development