Executive - Case Management (Temp)

Methodist Welfare Services; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

Methodist Welfare Services in Singapore is seeking a dedicated social worker to support case management and administrative functions within a therapeutic team serving residents in care. You will work alongside social workers and clinical staff to coordinate care plans, manage documentation, and respond to resident needs with clinical judgement and compassion.

The role emphasizes trauma-informed practice, boundary management, and clear communication.

Qualifications

• Degree or Diploma in social work (min. requirement).
• Healthy boundary management is essential.
• Interest in working with trauma and vulnerable residents.
• Knowledge and application of the SASW code of ethics and Code of Social Work Practice.

Responsibilities

• Review and coordinate individual care plans with stakeholders.
• Support referrals and admissions, including intake briefings.
• Accompany residents to clinics and home visits.
• Build relationships with prospective employers and partner agencies.
• Respond to crises with calm, clinical judgement.
• Maintain accurate case records and progress notes for audits.
• Prepare reports for MSF and social referrals to high standard.
• Maintain regular communication with volunteers and partner agencies.
• Assist with data entry and updating resident information.
• Undertake other duties as directed by supervisor.

Skills

Strong communication

Team player

MS Office proficient

Healthy boundary management

Trauma-informed

Willing to be supervised

Ethics knowledge

Education

Degree or Diploma in social work

Tools

MS Office

Job description

About us

Methodist Welfare Services (MWS) is committed to empowering people to have life to the full.

What started as an act of compassion has since grown into a network of services supporting communities across Singapore. We meet people at different points of struggle – poor health, strained relationships, financial distress, or simply feeling alone – and support them to rebuild resilience, restore dignity, and strengthen the relationships that matter most.

Together, our staff, volunteers, partners, and churches serve as a community so that care does not sit on any one pair of shoulders. Our hope is simple: that everyone, regardless of race, language or religion, discovers their strengths, grow into their potential, and experience fullness of life.

https://mws.sg/

About the role

This role supports case management and administrative functions within a therapeutic team serving residents in care. You will work alongside social workers and clinical staff to coordinate care plans, manage documentation, and respond to resident needs with clinical judgement and compassion.

Key responsibilities

• Review individual care plans with relevant stakeholders and participate in case management discussions with MSF

• Support the Therapeutic Team in referral and admission processes, including assisting in intake briefings for new admissions

• Accompany residents to clinic or medical appointments and conduct home visits

• Build relationships with prospective employers

• Respond to crises — self-harm, cutting, suicidality, acute dysregulation, aggression — with calm and sound clinical judgement

• Maintain accurate, timely case records and progress records of residents in line with audit and compliance requirements by MSF

• Prepare and vet reports for timely submission to MSF and the Court, and social reports for referrals to a high standard

• Maintain regular communication with volunteers and partnering agencies to ensure clear communication of programme processes

• Assist with data entry, including input and update of resident information

• Undertake any other duties as directed by the Senior/Assistant Senior Social Worker and/or Head of Centre

About you

• Degree or Diploma in social work

• Healthy boundary management

• Interest in working with trauma

• Knowledge and application of the SASW code of professional ethics and Code of Social Work Practice

• Willing to be supervised and open to feedback for change

• Strong communication skills (written and spoken)

• Team player

• Proficient with MS applications