Executive, Case Management (Part-time)

Villa Francis Home for the Aged; Singapore; On-site; SGD 33,000 - 58,000; Part time

Job summary

Villa Francis Home for the Aged in Singapore seeks a part-time administrative and case coordination support for the Social Work & Case Management team. You will coordinate resident admissions, liaise with residents, families, hospitals and service providers to ensure continuity of care.

The role requires a diploma or degree in related fields, strong interpersonal and organizational skills, and the ability to work in a multidisciplinary team to support seniors and their families.

Qualifications

• Formal education in social care or health-related fields as listed.
• Proven ability to communicate with residents, families and partners.
• Strong coordination and administrative capabilities.

Responsibilities

• Provide administrative and case coordination support to the Social Work & Case Management team.
• Coordinate resident admissions, referrals and service arrangements with internal and external stakeholders.
• Liaise with residents, family members, hospitals, community partners and service providers to facilitate care support and service follow-up.
• Support care coordination activities, referral screening, reporting requirements and service transitions to ensure continuity of care.
• Assist residents and families with applications for financial assistance schemes.
• Prepare, submit and track referrals, applications and supporting documentation.
• Monitor case-related appointments, referrals and follow-up actions to ensure timely completion.
• Maintain accurate, timely and confidential records, reports and case documentation.
• Participate in multidisciplinary meetings and support departmental programmes and initiatives.

Skills

Interpersonal skills

Communication skills

Organisational skills

Teamwork

Compassion

Education

Diploma or Degree in Social Work / Psychology / Counselling / Social Sciences / Nursing

Job description

Duties & Responsibilities

• Provide administrative and case coordination support to the Social Work & Case Management team.

• Coordinate resident admissions, referrals and service arrangements with internal and external stakeholders.

• Liaise with residents, family members, hospitals, community partners and service providers to facilitate care support and service follow-up.

• Support care coordination activities, referral screening, reporting requirements and service transitions to ensure continuity of care.

• Assist residents and families with applications for financial assistance schemes.

• Prepare, submit and track referrals, applications and supporting documentation.

• Monitor case-related appointments, referrals and follow-up actions to ensure timely completion.

• Maintain accurate, timely and confidential records, reports and case documentation.

• Participate in multidisciplinary meetings and support departmental programmes and initiatives.

Requirements:

• Diploma or Degree in Social Work, Psychology, Counselling, Social Sciences, Nursing or a related discipline.

• 1 to 3 years of relevant experience in healthcare, community care, social services, case management or care coordination preferred.

• Good interpersonal and communication skills.

• Strong organisational and coordination abilities.

• Able to work effectively in a multidisciplinary team environment.

• Compassionate, service-oriented and committed to supporting seniors and their families.

• Part-time: 3 to 4 days per week, office hours.