Senior Care/ Case Manager (Hospital)

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

GOOD JOB CREATIONS (SINGAPORE) PTE. LTD. seeks dedicated healthcare professionals to join our care coordination team in Singapore.

You will develop and refine care workflows, lead case management initiatives, and collaborate with clinical and operational stakeholders to support patient-centered care. The role involves assessing patient needs, coordinating interventions and referrals, and guiding junior staff.

Qualifications

• Degree or qualification in Nursing, Social Work, Allied Health, or related discipline with 6–8 years healthcare experience in case management or care coordination.
• Experience with multidisciplinary healthcare teams; leadership or programme development is an advantage.
• Knowledge of acute, community, home-based, rehabilitative, or specialised medical services is an advantage.
• Strong stakeholder management and communication skills; ability to work independently.

Responsibilities

• Develop and enhance care coordination workflows with clinical and operational stakeholders.
• Lead case management initiatives and support integrated, patient-centred care delivery.
• Assess patient needs, identify care gaps, and coordinate appropriate interventions and referrals.
• Facilitate care planning discussions with patients and caregivers to support care transitions and community-based care.
• Coordinate and triage referrals for transitional and community care services.
• Monitor patient progress and ensure timely follow-up for continuity of care.
• Maintain accurate clinical documentation, referral records, and programme data.
• Collaborate with healthcare professionals, community partners, and relevant agencies to strengthen care integration.
• Provide guidance and supervision to junior care coordination staff.
• Participate in quality improvement, research, training, and community engagement initiatives.

Skills

Care coordination

Case management

Leadership

Stakeholder management

Communication

Analytical skills

Microsoft Office

Independent work

Education

Nursing degree

Social Work degree

Allied Health qualification

Job description

2 Headcounts of different seniority!

Responsibilities:

• Develop and enhance care coordination workflows with clinical and operational stakeholders.
• Lead case management initiatives and support integrated, patient-centred care delivery.
• Assess patient needs, identify care gaps, and coordinate appropriate interventions and referrals.
• Facilitate care planning discussions with patients and caregivers to support care transitions and community-based care.
• Coordinate and triage referrals for transitional and community care services.
• Monitor patient progress and ensure timely follow-up for continuity of care.
• Maintain accurate clinical documentation, referral records, and programme data.
• Collaborate with healthcare professionals, community partners, and relevant agencies to strengthen care integration.
• Provide guidance and supervision to junior care coordination staff.
• Participate in quality improvement, research, training, and community engagement initiatives.

Requirements:

• Degree or equivalent professional qualification in Nursing, Social Work, Allied Health, or a related discipline, with at least 6 to 8 years of healthcare experience in case management, care coordination, nursing, or related functions.
• Experience working with multidisciplinary healthcare teams, with leadership, supervisory, programme development, or service improvement experience being an added advantage.
• Knowledge of acute, community, home-based, rehabilitative, psychological, specialised medical, or surgical care services is an added advantage.
• Strong stakeholder management, communication, interpersonal, organisational, analytical, and problem-solving skills, with the ability to work independently in a dynamic healthcare environment.
• Proficient in Microsoft Office applications; familiarity with healthcare information systems is an added advantage.
• Proficiency in local languages and dialects is an advantage for liaising with local languages-speaking and dialects-speaking patients, caregivers, and stakeholders.