Executive, Active Aging Centre

PAP COMMUNITY FOUNDATION; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A community service organization in Singapore is seeking dedicated individuals to provide befriending services to seniors. The role involves conducting home visits, engaging with clients, and collaborating with volunteers to meet service requirements. Candidates should have a Bachelor's degree or diploma and preferably one year of relevant experience in eldercare. Strong communication skills and proficiency in Microsoft applications are essential. Flexibility to work evenings and weekends may be required.

Qualifications

• Bachelor’s degree or diploma from an accredited University or Polytechnic.
• Preferably with at least one year of working experience in an eldercare setting or befriending and buddying services.
• Good communication and interpersonal skills.
• Proficient in Microsoft (Word, Excel, and PowerPoint) and administrative skills.
• Adaptable, responsive to change, and resilient when encountering setbacks.
• Be able to work in the evening and on weekends when necessary/required.

Responsibilities

• Review referrals for befriending and buddying services and conduct home visits.
• Update IRMS on status of referral and ensure proper client handover.
• Deliver high customer service and maintain engagement with seniors and partners.
• Support outreach and provide quality befriending services to socially isolated seniors.
• Provide information and referral services to seniors in need.
• Support Active Ageing activities and outings for seniors.
• Maintain records and documentation on engaged seniors.
• Assist Center Supervisor in compiling data for reporting requirements.
• Work closely with volunteers and ensure service requirements are met.

Job description

Responsibilities

1. Review referrals for befriending and buddying services and conduct home visits for clients referred for the service.
2. Update IRMS on status of referral and ensure that there is proper handover of clients who reject or does not meet criteria of the service.
3. Deliver high level of customer service and maintain frequent engagement with seniors and community partners.
4. Support targeted outreach and provide quality befriending or buddying services to socially isolated seniors as guided by the service requirements.
5. Provide information and referral services to seniors or the community in need at the Active Ageing Centre.
6. Support in Active Ageing activities and outings organised for the seniors.
7. Maintain proper records, documentation on the check calls, and information and referral of the engaged seniors.
8. Support and assist the Center Supervisor in compiling data to meet reporting requirements.
9. Work closely with volunteers for befriending and buddying. Ensure that volunteers meet service requirements and there are no service lapses.
10. Any other responsibilities and duties the Center Supervisor/Senior Management assign.

Job Requirements and Qualifications

• Bachelor’s degree or diploma from an accredited University or Polytechnic.
• Preferably with at least one year of working experience in an eldercare setting or befriending and buddying services [or volunteering services].
• Good communication and interpersonal skills.
• Proficient in Microsoft (Word, Excel, and PowerPoint) and administrative skills.
• Adaptable, responsive to change, and resilient when encountering setbacks.
• Be able to work in the evening and on weekends when necessary/required.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

By applying for this role, you consent to PCF Sparkle Care’s PDPA and e2i’s PDPA.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.