Executive

RAFFLES EMPLOYMENT PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Job summary

RAFFLES EMPLOYMENT PTE. LTD. in Singapore seeks a customer-focused Retail Sales Associate to greet customers, provide product information, and assist with purchases at the store.

You will help customers compare features, answer questions, and ensure smooth service at the point of sale. The role requires strong communication, the ability to work in a fast-paced environment, flexibility for shifts including late nights to unload imported fruit, and a willingness to lift up to 30 kg.

Qualifications

• Understanding of consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Excellent communication and ability to build trustful relationships.
• Ability to perform in fast-paced environments.
• Flexible to work various shifts.
• Able to unload imported fruit at midnight, lifting up to 30 kg.
• Class 3 driving licence preferred.

Responsibilities

• Greet and direct customers.
• Provide accurate information on product features, pricing, and after-sales services.
• Answer customers' questions about products and services.
• Compare prices and features to aid purchasing decisions.
• Cross-sell related products.
• Ensure shelves are fully stocked.
• Manage merchandise returns.
• Inform customers about discounts and offers.
• Provide customer feedback to the Store Manager.
• Stay updated on new products and services.

Skills

Customer service

Communication

Flexibility

Teamwork

Fast-paced

Night shift

Driving licence

Job description

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• May need to work for nightshift at midnight for unloading imported fruit from overseas, able to laboring 30Kg cargos
• Class 3 driving licence holder is more preferrable