Events & Programs Lead — Stakeholder Engagement

hyperscal solutions pte. ltd.; Singapore; Presencial; SGD 60.000 - 90.000; Jornada completa

Descripción de la vacante

Singapore Management University is seeking a Programme & Event Manager to oversee and deliver BFI programmes, coordinate with faculty, partners, vendors and SMU units, and manage participant communications from planning through post-event follow-up.

You will maintain accurate documentation, engage alumni and stakeholders, coordinate marketing across channels, and support programme administration with strong attention to detail and independent initiative.

Formación

• Bachelor's degree in Business, Marketing, Communications, Events, Education or a related discipline with 3 to 5 years of relevant professional experience in programme or event management, stakeholder engagement, marketing communications or a related area.
• Experience in university, education, professional services or stakeholder-facing environment would be advantageous.
• Strong project management and organisational skills, with the ability to manage multiple workstreams and deadlines concurrently.
• Strong written and verbal communication skills for clear stakeholder and participant communications.
• Strong stakeholder management and interpersonal skills with the ability to work with faculty, senior stakeholders, external partners, vendors and programme participants.
• Meticulous and dependable with attention to detail, ownership and follow-through.
• Resourceful and adaptable with ability to work independently and quickly pick up established workstreams and processes.
• Comfortable managing databases, spreadsheets, content calendars and project trackers.
• Proficient in Microsoft Office; familiarity with EDM, CRM, event-registration, website CMS or other digital communication platforms would be advantageous.
• Proficiency in Mandarin would be an advantage, particularly for Chinese-language programmes and stakeholder engagements.

Responsabilidades

• Programme & Event Management: plan, coordinate, execute, and post-event follow-up for BFI programmes and events.
• Manage timelines, registrations, participant communications, materials, venue and logistics.
• Liaise with faculty, speakers, partners, vendors and SMU stakeholders to ensure smooth delivery.
• Support participant engagement and experience and consolidate programme feedback.
• Maintain accurate programme documentation, trackers and post-event records.
• Community & Stakeholder Engagement: engage SMU's community, alumni and other stakeholders; maintain databases for engagement.
• Coordinate invitations, registrations, engagement tracking and follow-ups for programmes and activities.
• Collaborate with SMU units on alumni and community engagement initiatives.
• Keep records of engagements and follow-up actions.
• Marketing & Communications: coordinate marketing across EDMs, website, LinkedIn and other channels; draft communications and collateral.
• Maintain content calendars, coordination with designers and vendors; ensure brand consistency.
• Support newsletters and cross-marketing initiatives and manage relevant website content.
• Programme Administration & Coordination: prepare briefing materials, maintain trackers, support procurement and vendor coordination.
• Identify potential delivery issues and ensure appropriate actions and handover.
• Maintain proper documentation and records for continuity.
• Other duties as assigned.

Conocimientos

Project management

Communication

Stakeholder engagement

Content coordination

Database/spreadsheet proficiency

Educación

Bachelor's degree in Business/Marketing/Communications/Events

Herramientas

EDM

CRM

Event registration platforms

Website CMS

Microsoft Office

Descripción del empleo

Singapore Management University is seeking a Programme & Event Manager to oversee and deliver BFI programmes, coordinate with faculty, partners, vendors and SMU units, and manage participant communications from planning through post-event follow-up.

You will maintain accurate documentation, engage alumni and stakeholders, coordinate marketing across channels, and support programme administration with strong attention to detail and independent initiative.