Events Operations Officer

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Ambition Group Singapore Pte. Ltd. is seeking an events coordinator to manage the CVENT platform, publish events, and ensure accurate registrations. You will maintain Salesforce event listings and coordinate with the finance team on receipt and payment inquiries, while producing timely event reports.

The role involves handling participant questions, preparing post-event materials, and supporting website event pages as needed. Strong communication and organizational skills are essential.

Qualifications

• Experience setting up events in CVENT and publishing templates and communications.
• Familiarity with Salesforce to manage event listings.
• Strong attention to detail in handling registrations, sign-ups, cancellations and edits.

Responsibilities

• Go-to person for the event platform (CVENT) — set up and publish events, keep templates and comms current, pull system reports.
• Help build and maintain event listings in Salesforce
• Keep registrations accurate day-to-day — sign-ups, cancellations, swaps, edits
• Pull together event materials and reports on tight turnarounds
• Close out events afterward — reconcile numbers, finances, surveys, certificates
• Field participant questions by phone/email and resolve tricky registration issues
• Coordinate with finance on payment queries
• Pitch in on wider team needs, including event pages on the website

Skills

Event coordination

Data entry

Customer support

Tools

CVENT

Salesforce

Job description

• Go-to person for the event platform (CVENT) — set up and publish events, keep templates and comms current, pull system reports
• Help build and maintain event listings in Salesforce
• Keep registrations accurate day-to-day — sign-ups, cancellations, swaps, edits
• Pull together event materials and reports on tight turnarounds
• Close out events afterward — reconcile numbers, finances, surveys, certificates
• Field participant questions by phone/email and resolve trickier registration issues
• Coordinate with finance on payment queries
• Pitch in on wider team needs, including event pages on the website