Event Ticketing & Client Services Specialist

Marina Bay Sands; Singapore; On-site; SGD 39,000 - 78,000; Full time

Job summary

Marina Bay Sands is seeking a detail‑driven Client Services professional to support events and attractions ticketing. You will liaise with internal departments, promoters and vendors to ensure smooth delivery and accurate configuration of events in the ticketing system.

The role emphasizes data integrity, stakeholder management, and timely sales reporting, with extended hours on event days. A diploma or degree in related field is required, and experience in event/ticketing is advantageous.

Qualifications

• Excellent written and verbal communication skills.
• Ability to respond with flexibility and resilience when faced with multiple requests, projects and changes.

Responsibilities

• Key liaison with internal and external stakeholders to ensure seamless delivery of your assigned events.
• Responsible for configuring events accurately into the ticketing system.
• Facilitate checks on the ticketing system and website to ensure accuracy.
• Manage seat inventory for events and ensure that show promoter’s requirements are being catered for.
• Generate sales report and liaise with Finance department to carry out post event settlements.
• Responsible for data integrity and accuracy by maintaining up to date records of event sales.
• Handle corporate and group enquiries and ticket bookings for all events and attractions.
• Facilitate discussions with various departments including Finance, Hotel, Concierge, Front-of-House, Marketing, MICE, Attractions and Art Science Museum to communicate event requirements
• Comply with company’s standard operating procedures while carrying out above duties.

Skills

Communication

Stakeholder management

Data analysis

Office software

Education

Diploma or Degree in Business Administration/Events Management/Hospitality

Tools

Microsoft Office

Job description

Marina Bay Sands is seeking a detail‑driven Client Services professional to support events and attractions ticketing. You will liaise with internal departments, promoters and vendors to ensure smooth delivery and accurate configuration of events in the ticketing system.

The role emphasizes data integrity, stakeholder management, and timely sales reporting, with extended hours on event days. A diploma or degree in related field is required, and experience in event/ticketing is advantageous.