Event Operations Specialist

Russell Tobin; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Russell Tobin is seeking a CX Event Operations Specialist for our Singapore office to drive onsite events and community activations. This contractor role partners with the CX team to deliver flawless event experiences from planning to post-event wrap and supports procurement of event services.

You will manage end-to-end event logistics, work with cross-functional partners, maintain calendars, collect data, and assist with spend tracking and supplier onboarding across multiple sites as needed.

Qualifications

• 4+ years of experience in event operations, event production, or a similar role in a fast-paced corporate or agency environment
• BA/BS in Events Management, Communications, Business, or a related field
• Experience managing multiple events simultaneously from planning through execution
• Experience coordinating with cross-functional teams and external suppliers
• Strong organizational skills with the ability to manage competing priorities and tight deadlines
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals

Responsibilities

• Event Execution (80% of time): manage end-to-end operational delivery of onsite events including venues, suppliers, AV, catering, signage, and day-of-show execution
• Coordinate with cross-functional partners to ensure seamless event delivery and maintain local events calendar
• Gather attendee feedback and post-event retrospectives and surface learnings
• Maintain run-of-show templates and process guides for repeatable formats
• Support supplier relationships for event services, including briefs, quotes and on-the-day delivery
• Procurement Support (20% of time): manage procurement for event suppliers, onboarding vendors, PRs, TPAs and purchase orders
• Process PRs to reduce holds and impact payment cycles
• Communicate with suppliers on PO queries and troubleshoot procurement issues
• Support budget tracking and reconciliation for event spend

Skills

Event operations

Procurement

Project management

Cross-functional collaboration

Education

BA/BS in Events Management, Communications, Business or related field

Tools

Event CRM tools

Job description

One of our leading Technology clients is seeking a CX Event Operations Specialist (Contingent Worker) for its Singapore office.

The CX Event Operations Specialist will partner with the Community Experience (CX) team to deliver high-quality onsite events and community activations at our Singapore campus. This role is execution-focused, responsible for the operational delivery of events from planning through to post-event wrap. The CX Event Operations Specialist will also support the procurement process for event-related suppliers and services. This is a contractor position based in Singapore and will report directly to the Singapore CX Manager. Travel is not expected as part of this role.

Responsibilities

Event Execution (80% of time):

• Support the end-to-end operational delivery of onsite events including local cultural moments, tentpole Meetups, End of Year Events utilizing global playbooks and local knowledge.
• Manage event logistics including venue setup, supplier coordination, facilities/AV requirements, catering, signage, and day-of-show execution.
• Coordinate with cross-functional partners (AV, security, catering, facilities) to ensure seamless event delivery.
• Maintain the local events calendar, ensuring alignment with regional and global CX strategic plans.
• Support the collection of event data, attendee feedback, and post-event retrospectives. Surface key learnings and process improvements to relevant stakeholders.
• Maintain best practice documents, run-of-show templates, and process guides for repeatable event formats.
• Support supplier relationships for event services, supporting creative briefs, quotes, and on-the-day delivery.

Procurement Support (20% of time):

• Support the end-to-end procurement process for event-related suppliers, including onboarding new vendors, creation of purchase requisitions (PRs), Third Party Assessments (TPAs), and purchase orders.
• Process PRs efficiently to reduce holds and positively impact payment cycles from initiation to payment completion.
• Communicate with suppliers on PO queries and troubleshoot procurement issues as they arise.
• Support budget tracking and reconciliation for event spend, maintaining accurate documentation.

Minimum Qualifications

• 4+ years of experience in event operations, event production, or a similar role in a fast-paced corporate or agency environment
• BA/BS in Events Management, Communications, Business, or a related field
• Experience managing multiple events simultaneously from planning through execution
• Experience coordinating with cross-functional teams and external suppliers
• Strong organizational skills with the ability to manage competing priorities and tight deadlines
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals

Preferred Qualifications

• Experience in procurement operations or source-to-pay processes
• Experience working in a tech company or large-scale corporate environment
• Knowledge of event CRM tools and data collection methodologies
• Experience supporting events across multiple sites or regions
• Graphic design or content creation experience for event communications

Top 3 non-negotiable must skills:

• Procurement process operations
• Event management (Project management in a sense of planning and execution)