Event Operations Lead — CVENT & Salesforce Expert

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

AMBITION GROUP SINGAPORE PTE. LTD. is seeking an organised events administrator to manage the CVENT platform and support Salesforce listings. You will set up and publish events, keep templates and communications current, and pull system reports, while helping resolve registration queries on tight turnarounds.

You will also coordinate with finance on payments and assist with post-event reconciliations, surveys, and certificates to ensure accurate registrations and smooth attendee experiences.

Responsibilities

• Go-to person for the event platform (CVENT) - set up and publish events, keep templates and comms current, pull system reports
• Help build and maintain event listings in Salesforce
• Keep registrations accurate day-to-day - sign-ups, cancellations, swaps, edits
• Pull together event materials and reports on tight turnarounds
• Close out events afterward - reconcile numbers, finances, surveys, certificates
• Field participant questions by phone/email and resolve trickier registration issues
• Coordinate with finance on payment queries
• Pitch in on wider team needs, including event pages on the website

Job description

AMBITION GROUP SINGAPORE PTE. LTD. is seeking an organised events administrator to manage the CVENT platform and support Salesforce listings. You will set up and publish events, keep templates and communications current, and pull system reports, while helping resolve registration queries on tight turnarounds.

You will also coordinate with finance on payments and assist with post-event reconciliations, surveys, and certificates to ensure accurate registrations and smooth attendee experiences.