Entry-Level Wellness Front Desk & Consultant

HAACH LIFESTYLE HMH PTE LTD; Singapore; On-site; SGD 26,000 - 39,000; Full time

Benefits offered by this job

Nearby MRT stations

5 branches across Singapore

No overtime

Job summary

HAACH LIFESTYLE HMH PTE LTD is seeking a warm, highly organized Front Desk & Wellness Consultant to be the face of our center. You will greet clients, manage appointments, and handle inquiries, while guiding consultations and tailoring wellness or aesthetic packages to individual goals.

The role emphasizes client-focused service, sales at the point of care, and collaboration with practitioners to deliver personalized care in a luxury wellness setting.

Qualifications

• Minimum of 1-2 years of front desk, sales or customer service experience.
• Excellent verbal and written communication skills.
• Sales-oriented with ability to achieve targets without aggression.
• Tech-savvy with POS systems and scheduling software.
• Empathetic, energetic and well-presented professional.
• Willing to work retail/clinic hours, including weekends/public holidays.

Responsibilities

• Greet clients and maintain a warm, luxurious reception area.
• Manage appointments using our booking system and optimize daily schedules.
• Handle calls, messages, and emails promptly and professionally.
• Process registrations, intake forms, and billing after treatments.
• Educate clients on treatments and tailor wellness or aesthetic packages.
• Conduct one-on-one consultations and upsell suitable packages or memberships.
• Maintain accurate client records and ensure privacy.
• Coordinate with practitioners and management to ensure safe, timely care.

Skills

Customer service

Sales

Communication

POS systems

Appointment scheduling

Relationship building

Tools

POS software

Scheduling software

Job description

HAACH LIFESTYLE HMH PTE LTD is seeking a warm, highly organized Front Desk & Wellness Consultant to be the face of our center. You will greet clients, manage appointments, and handle inquiries, while guiding consultations and tailoring wellness or aesthetic packages to individual goals.

The role emphasizes client-focused service, sales at the point of care, and collaboration with practitioners to deliver personalized care in a luxury wellness setting.