Enterprise Application Specialist - Automation & Support

Wearnes Singapore; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Wearnes Singapore is seeking an IT professional to provide application development and administration of enterprise systems. The role involves handling user support calls, performing first and second level troubleshooting, diagnosing issues, and escalating to vendors when needed.

You will be involved in testing pre-release applications, participate in implementation projects, plan with vendors, and provide post-implementation support, patches and upgrades.

Qualifications

• A recognised degree/diploma in IT.
• Minimum 3 years of experience in application support and hands-on application implementation.
• Experience in deploying workflow and automation solutions.
• Hands-on knowledge in Nintex K2, Microsoft Power Automate and SQL.
• Self-motivated with excellent interpersonal and communication skills.
• Good team player with ability to work with people from all levels.

Responsibilities

• Provide application development and administration of enterprise systems.
• Handle user support calls, perform first and second level troubleshooting, diagnose application related issues and escalation to vendor for resolution.
• Involve in testing of pre-release applications, related software and tools.
• Participate in implementation projects and provide post-implementation support.
• Plan and liaise with vendors in project implementation, application testing, support application patches and upgrades.
• Any other tasks assigned by your superior.

Job description

Wearnes Singapore is seeking an IT professional to provide application development and administration of enterprise systems. The role involves handling user support calls, performing first and second level troubleshooting, diagnosing issues, and escalating to vendors when needed.

You will be involved in testing pre-release applications, participate in implementation projects, plan with vendors, and provide post-implementation support, patches and upgrades.