Application Support System Engineer (WMS/MES) - East Location

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an experienced MES Support Application Engineer to provide Level 2–3 support for MES and related manufacturing applications.

The role focuses on maintaining system stability, troubleshooting complex issues, and collaborating with production, warehouse, and IT teams to drive operational excellence. You will diagnose and resolve application problems, implement enhancements, and apply knowledge of manufacturing processes to optimize MES performance.

Qualifications

• Bachelor’s degree in IT, CS, CE, or related discipline.
• 5 years’ experience supporting MES, manufacturing apps, or production systems.
• Strong grasp of manufacturing processes, shopfloor operations, and warehouse systems.
• Hands-on with MES, ERP, WMS or similar applications.
• Proficient in SQL, relational databases, debugging, and troubleshooting.
• Familiar with SDLC, change management, testing, and deployments.
• Progression to team lead is a potential path for the right candidate.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Deliver Level 2–3 technical support for MES and related manufacturing apps.
• Monitor system stability to maintain uninterrupted MES processes.
• Diagnose and resolve complex application issues via root cause analysis.
• Implement and support system enhancements to improve MES functionality.
• Collaborate with production, warehouse, and IT to align MES with business needs.
• Apply knowledge of manufacturing processes to optimize MES support.
• Use SQL and relational databases to query and troubleshoot data issues.
• Follow SDLC, change management, testing, and deployment procedures.
• Work independently in a fast-paced manufacturing environment.

Skills

MES support

SQL

Root cause analysis

SDLC

Change management

Independent worker

Team lead potential

Education

Bachelor's Degree in Information Technology, Computer Science, Computer/Electrical Engineering, or related discipline

Tools

MES

ERP

WMS

Job description

An experienced MES Support Application Engineer providing Level 2 - Level 3 support for Manufacturing Execution Systems (MES) and related manufacturing applications. The role will be responsible for ensuring system stability, troubleshooting complex application issues, supporting system enhancements, and working closely with production, warehouse, and IT teams to drive operational excellence.

Responsibilities

• Deliver Level 2 - Level 3 technical support for MES and related manufacturing applications to maintain operational continuity
• Monitor and maintain system stability to ensure uninterrupted manufacturing execution processes
• Diagnose and resolve complex application issues through root cause analysis and effective troubleshooting
• Implement and support system enhancements to improve MES functionality and user experience
• Collaborate with production, warehouse, and IT teams to align MES operations with business objectives and drive operational excellence
• Apply knowledge of manufacturing processes, shopfloor operations, and warehouse systems to optimize MES support
• Utilize SQL and relational database skills to query, debug, and troubleshoot application data issues
• Follow software development lifecycle (SDLC), change management, testing, and deployment procedures to ensure quality system updates
• Work independently in a fast-paced manufacturing environment, managing multiple priorities and delivering timely solutions

Required competencies and certifications

• Bachelor's Degree in Information Technology, Computer Science, Computer/Electrical Engineering, or related discipline
• 5 years of experience supporting MES, manufacturing applications, or production systems
• Strong understanding of manufacturing processes, shopfloor operations, and warehouse systems
• Hands-on experience with MES, ERP, WMS, or other manufacturing-related applications
• Proficient in SQL, relational databases, debugging, and application troubleshooting
• Familiarity with software development lifecycle (SDLC), change management, testing, and deployment processes
• Progression to team lead role would be the possibility for a successful hire.
• Ability to work independently in a fast-paced manufacturing environment

EA License No.: 01C4394 (PERSOL Singapore Pte Ltd)

EA Registration No. R1873450 (Jyoti Kumari)