Enrollment Growth Specialist – Parent Relations & Tours

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Relations Specialist in Singapore to engage with parents, manage leads, conduct centre tours, and close enrolments.

The role focuses on delivering a premium customer experience and building lasting relationships with families, while representing the brand across all touchpoints. Working days are Monday to Friday, with some weekend support as needed to accommodate parent visits.

Qualifications

• Diploma holder is required.
• 3 years of sales experience, preferably in EC Industry.
• Willing to work weekends as required (to support parent visits).

Responsibilities

• Lead management and conversion of inbound and outbound leads (calls, walk-ins, digital enquiries).
• Centre tours for prospective parents and close enrolments with follow-ups.
• Deliver a premium customer experience and maintain long-term relationships with parents.
• Represent the centre brand with consistent messaging and service delivery.
• Maintain accurate tracking of leads, follow-ups, and outcomes to meet targets.

Education

Diploma holder

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Relations Specialist in Singapore to engage with parents, manage leads, conduct centre tours, and close enrolments.

The role focuses on delivering a premium customer experience and building lasting relationships with families, while representing the brand across all touchpoints. Working days are Monday to Friday, with some weekend support as needed to accommodate parent visits.