Engineering Program Manager - Data-Driven Fulfillment Ops

Tusk; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Apple is seeking an experienced Engineering Program Manager to scale its Fulfillment operations. You will define strategy, drive cross-functional programs, and own key metrics with ML and software engineering partners.

The role emphasizes strategic roadmaps, operational health, and autonomous leadership in a fast-paced environment. You will collaborate with engineering, data science, and business teams to balance speed, cost, and customer impact while aligning with long-term fulfillment

Qualifications

• BS/MS in any analytical, quantitative, or technical field (engineering, math, computer science, finance, analytics, statistics, or similar), or equivalent experience
• Experience structuring and leading large cross-functional technical or analytical programs
• Ability to perform business discovery, simplify and define problems, extract key information, and propose innovative analytic approaches
• Proven ability to drive change through positive influence of co-workers, leadership, and business partners
• Ability to learn and provide in-depth evaluations of complex engineering and analytic issues
• Skilled at using data to present, advocate for, and prioritize among solutions
• Strong interpersonal skills with the ability to connect with individuals at all levels and develop close partnerships across engineering and business teams
• Ability to manage conflicting priorities, ensure all perspectives are heard, and make sound recommendations under ambiguity
• Clear, confident communicator who can adapt between technical detail and executive-level storytelling
• Track record of influencing through metrics, vision, and collaborative leadership

Responsibilities

• Define program strategy and drive prioritization of engineering work in alignment with long- term roadmap vision, balancing impact, cost, resourcing, timeline, and risk
• Establish and communicate program strategy, success metrics, and progress to both technical teams and senior leadership
• Lead cross-functional programs from inception through delivery and ongoing monitoring, maintaining alignment across engineering, business, and operations stakeholders
• Build and maintain partnerships with key business and engineering stakeholders across multiple teams to ensure alignment and drive program outcomes
• Continually identify and drive opportunities for process improvement
• Own and manage business-critical metrics in close partnership with machine learning engineers, ensuring operational health and program performance
• Get into the details on analytical projects and critical metrics; dive deep with the team to solve complex challenges
• Identify, assess, and mitigate program risks, bringing structure and clarity to ambiguous situations with competing priorities
• Operate with a high degree of autonomy, exercising sound judgment and knowing when to escalate or seek guidance

Skills

Strong interpersonal skills

Data-driven decision making

Managing conflicting priorities

Clear, confident communicator

Influencing through metrics, vision, &

Education

BS/MS in analytical/quantitative/technical field

Job description

Apple is seeking an experienced Engineering Program Manager to scale its Fulfillment operations. You will define strategy, drive cross-functional programs, and own key metrics with ML and software engineering partners.

The role emphasizes strategic roadmaps, operational health, and autonomous leadership in a fast-paced environment. You will collaborate with engineering, data science, and business teams to balance speed, cost, and customer impact while aligning with long-term fulfillment