Enforcement Leader, After-Death Facilities & Public Health

National Environment Agency; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

National Environment Agency in Singapore seeks an experienced enforcement leader to oversee operations for Choa Chu Kang Complex, including cemetery, crematorium, and columbarium. You will plan and execute enforcement activities to ensure compliance with public health rules and facilities management requirements, while protecting bereaved families and the public.

You will lead investigations, manage a team, supervise inspections, and collaborate with internal and external partners to uphold high

Qualifications

• 5 to 8 years of regulatory enforcement, compliance, or investigation experience in public health, environmental, or facilities management environments.
• Strong leadership capabilities with experience in managing a team.
• Proven ability to plan and manage enforcement operations.
• Cultural sensitivity toward diverse after-death service users.
• Good writing, communication and interpersonal skills.
• Good organisational and administrative skills.
• Proficiency in Microsoft Office applications.
• Willing to work in an after-death care service environment, including weekends and after-hours.

Responsibilities

• Develop and execute enforcement operational plans to ensure compliance with facilities management requirements, house rules, permit and licence conditions, and public health regulations across NEA-managed after-death facilities.
• Drive enforcement outcomes by preventing facility misuse and engage stakeholders to uphold consistent standards across all facilities within the Complex.
• Lead investigations into alleged breaches, assess evidence, and recommend appropriate enforcement actions in line with regulatory requirements.
• Monitor and address facility misuse, including cleanliness violations such as illegal dumping and littering, to minimise disamenities to bereaved families and other facility users.
• Conduct regular inspections and surveillance operations, and evaluate technological solutions, including video analytics and noise detection systems, to strengthen monitoring capabilities.
• Collaborate with internal departments, headquarters, and external agencies to align enforcement frameworks, and handle public feedback, enquiries, and appeals professionally and sensitively.
• Prepare reports for Senior Management, perform duties during special festivals and peak periods, and contribute to other project work and continuous improvement initiatives as required.

Skills

Leadership

Regulatory enforcement

Enforcement planning

Communication

Organisational skills

Conflict management

Weekend/after-hours flexibility

Tools

MS Office

Job description

National Environment Agency in Singapore seeks an experienced enforcement leader to oversee operations for Choa Chu Kang Complex, including cemetery, crematorium, and columbarium. You will plan and execute enforcement activities to ensure compliance with public health rules and facilities management requirements, while protecting bereaved families and the public.

You will lead investigations, manage a team, supervise inspections, and collaborate with internal and external partners to uphold high