Senior IT Business Analyst - Digital Transformation Lead
THE EDGE CONTRACTING SERVICES PTE. LTD.
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Job summary
The Edge Contracting Services Pte. Ltd. seeks a Senior Business Analyst to drive digital transformation across CRM, ERP, loyalty, and financial systems.
You will bridge business needs with technology solutions, guiding end-to-end delivery in Agile environments and ensuring alignment with strategic objectives. With 10+ years of BA experience, you will lead requirements management, stakeholder engagement, and system integrations, coordinating with both onshore and offshore teams to deliver
Qualifications
- Elicit, analyze, and document business and system requirements.
- Translate requirements into user stories and specs.
- Create current/future state process maps for transformation.
- Ensure traceability from requirements through delivery and validation.
- Lead or support Agile delivery, backlog grooming, and sprint planning.
Responsibilities
- Bridge business needs with technology solutions across CRM, ERP, loyalty and financial systems.
- Engage stakeholders across business, IT and external vendors; facilitate workshops.
- Coordinate with onshore and offshore teams to drive execution efficiency.
- Lead or support implementation of CRM (Salesforce), ERP (SAP), and loyalty platforms; API integrations.
Skills
Education
Tools
Job description
The Edge Contracting Services Pte. Ltd. seeks a Senior Business Analyst to drive digital transformation across CRM, ERP, loyalty, and financial systems.
You will bridge business needs with technology solutions, guiding end-to-end delivery in Agile environments and ensuring alignment with strategic objectives. With 10+ years of BA experience, you will lead requirements management, stakeholder engagement, and system integrations, coordinating with both onshore and offshore teams to deliver
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