Employee Experience & Digital Transformation Champion

PAN & COMPANY | HEADHUNTER; Singapore; Presencial; SGD 120 000 - 180 000; Tempo integral

Resumo da oferta

Pan & Company Pte Ltd is seeking an experienced Internal Customer Success professional to join the CITO Office in Enterprise Technology. You will champion the voice of the user, shape digital adoption, and ensure that solutions are intuitive and genuinely improve employee experiences across the organisation.

In this individual contributor role, you will collaborate with product managers and senior stakeholders, translate feedback into practical improvements, and help simplify journeys while

Qualificações

• 7+ years in digital transformation and employee experience.
• Strong stakeholder engagement across IT and business units.
• Experience in product management or digital adoption initiatives.

Responsabilidades

• Champion user-centric approaches across tech initiatives.
• Feedback solution design through implementation and adoption.
• Translate insights into practical improvements for employee experience.
• Collaborate with technology teams and senior stakeholders to drive better outcomes.

Conhecimentos

Digital transformation

User-centric design

Stakeholder management

Customer experience

Product management

IT service management

Digital adoption

Descrição da oferta de emprego

Pan & Company Pte Ltd is seeking an experienced Internal Customer Success professional to join the CITO Office in Enterprise Technology. You will champion the voice of the user, shape digital adoption, and ensure that solutions are intuitive and genuinely improve employee experiences across the organisation.

In this individual contributor role, you will collaborate with product managers and senior stakeholders, translate feedback into practical improvements, and help simplify journeys while