Elite Security Operations Coordinator

Reachfield Security and Safety Management Pte Ltd; Singapore; On-site; SGD 33,000 - 45,000; Full time

Job summary

Reachfield Security and Safety Management Pte Ltd is seeking an Operations Executive/Security Executive to join our Elite Team in Singapore. You will be part of the Quick Respond Team (QRT) or Elite team, responding to incidents and emergencies in allocated zones.

You will support Operations Managers in day‑to‑day operations, deployment of security personnel, and ensuring client satisfaction across various buildings, shopping centres, offices, clubs, residential premises, schools, and factories

Qualifications

• Possess PWM Security Supervisor (SS) or Senior Security Supervisor (SSS) or CSO; if not, be prepared to attend courses.
• Experience in customer service or uniformed services is preferred.
• Good interpersonal skills and ability to work well with clients and security officers.
• Own bike/transport is preferred.
• Be prepared to stand by 24 hours and respond to emergencies.
• Willing to stand in as SSS/SS/SSO when needed.

Responsibilities

• Respond to incidents/emergencies in allocated zones as part of QRT or Elite team.
• Assist Operations Manager in day‑to‑day operations and deployment of security personnel.
• Provide support for Operations Managers and Site Supervisors; work 12‑hour shifts if required.
• Suggest improvements to security measures to management.
• Conduct OJT training for new hires and refresher courses on bomb threats and customer service.
• Coordinate with clients' management to ensure customer satisfaction.
• Carry out investigations and write reports.
• Make rounds and checks at sites and gather feedback weekly.
• Attend weekly meetings and contribute to service improvements.
• Perform other duties related to site operations.

Skills

Security certs (SS/SSS/CSO)

Job description

Reachfield Security and Safety Management Pte Ltd is seeking an Operations Executive/Security Executive to join our Elite Team in Singapore. You will be part of the Quick Respond Team (QRT) or Elite team, responding to incidents and emergencies in allocated zones.

You will support Operations Managers in day‑to‑day operations, deployment of security personnel, and ensuring client satisfaction across various buildings, shopping centres, offices, clubs, residential premises, schools, and factories