Education Operations Executive (Admin & HR)

IGLOBALEDUS PTE. LTD.; Singapore; Hybrid; SGD 36,000 - 48,000; Full time

Job summary

iGlobal is seeking an organized, approachable and dependable person to run daily operations and keep communication smooth between parents, teachers and management. The role focuses on Education Administration & Parent Coordination (70%), HR & Office Support (20%), and Finance & Recordkeeping (10%).

5 days a week with hybrid work in Singapore; you will manage schedules, communications, onboarding, payroll support, invoicing and admin reporting while supporting growth to an Operations Lead within

Qualifications

• Diploma in Business Admin, HR or related field.
• 1–2 years in administration, customer service or education operations.
• Strong communication and organisational skills.
• Proficient with Microsoft Office and digital systems.
• Able to work independently and manage priorities.

Responsibilities

• Education Administration & Parent Coordination: manage class schedules, attendance, registrations and student records.
• Communicate with parents and teachers via WhatsApp, email and phone.
• Send class reminders, announcements and timetable updates.
• Coordinate replacement lessons, teacher availability and progress updates.
• Handle parent enquiries, feedback and follow-ups.
• Maintain student databases and admin reports.
• HR & Office Support: coordinate recruitment, interviews and onboarding.
• Maintain employee records, attendance and leave; payroll documentation and staff scheduling.
• Support office admin, documentation and vendor coordination.
• Finance & Recordkeeping: invoicing, payment reminders and basic financial records.
• Coordinate programme announcements and promotional communications.

Skills

communication skills

organisational skills

independence

Education

Diploma in Business Administration

Diploma in Human Resource Management

related field

Tools

Microsoft Office

Job description

About Us

iGlobal is a growing Singapore-based education business that combines tuition and enrichment programmes with its own digital learning platform and AI-powered learning tools. We're looking for an organised, approachable and dependable person to run daily operations and keep communication smooth between parents, teachers and management.

Role Focus

• Education Administration & Parent Coordination: 70%
• HR & Office Support: 20%
• Finance & Recordkeeping: 10%

Education Administration & Parent Coordination (70%)

• Manage class schedules, attendance, registrations and student records
• Communicate with parents and teachers via WhatsApp, email and phone
• Send class reminders, announcements and timetable updates
• Coordinate replacement lessons, teacher availability and progress updates
• Handle parent enquiries, feedback and follow-ups professionally
• Maintain student databases and admin reports

HR & Office Support (20%)

• Coordinate recruitment, interviews and onboarding
• Maintain employee records, attendance and leave
• Assist with payroll documentation and staff scheduling
• Support office admin, documentation and vendor coordination

Finance & Recordkeeping (10%)

• Assist with invoicing, payment reminders and basic financial records
• Coordinate programme announcements and promotional communications

Requirements

• Minimum: Diploma in Business Administration, Human Resource Management or a related field
• At least 1-2 years of experience in administration, customer service or education operations
• Strong communication and organisational skills
• Proficient in Microsoft Office and comfortable with digital systems
• Able to work independently and manage priorities
• Advantage: basic accounting knowledge, HR/payroll exposure, or education-sector experience
• Language: good written and spoken English; Mandarin or Malay is an advantage

Working Arrangement

5 days a week: Monday, Tuesday, Wednesday, Friday and Saturday

Off days: Thursday and Sunday

Hybrid work arrangement

Parent communication is central to this role, so you should be attentive to parent messages after working hours.

What We Offer

• Annual leave, medical benefits and CPF contributions
• A clear growth path to Operations Lead within 1-2 years
• Founder-led mentoring from an educator with 24 years of experience
• Hands-on experience with our own edtech platform
• Exposure to AI-powered education tools in daily operations