EdTech Centre Manager and Community & Onboarding Lead

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 39,000 - 45,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Centre Manager to lead daily operations, focusing on onboarding parents and coordinating coding programs for students. You will work hands-on within our ed-tech startup, ensuring smooth delivery of programs to students locally and internationally, while collaborating with the founding team.

You will engage with parents, manage CRM data, and organize events to drive enrollment and community growth, reporting to the Operations team as needed.

Qualifications

• Experience in overseeing daily operations, preferably in ed-tech or startup settings.
• Ability to onboard parents and drive customer engagement.
• Familiarity with CRM platforms and data entry workflows.

Responsibilities

• Be a key player in the customer acquisition team to onboard new parents.
• Share the vision and recommend suitable coding programs for students.
• Support customer success initiatives and community events for engagement.
• Maintain customer relationships and act as parents' advocate.
• Plan lead generation events with partners and manage payments for classes.
• Coordinate with teaching staff to assess students and follow up with parents.
• Handle general administrative duties including onboarding emails and data entry.
• Ensure CRM data is accurate and up-to-date.
• Manage the community relationships and track student progress with parents.

Skills

Operations management

Customer acquisition

CRM systems

Event planning

Tools

CRM software

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Centre Manager to lead daily operations, focusing on onboarding parents and coordinating coding programs for students. You will work hands-on within our ed-tech startup, ensuring smooth delivery of programs to students locally and internationally, while collaborating with the founding team.

You will engage with parents, manage CRM data, and organize events to drive enrollment and community growth, reporting to the Operations team as needed.