Ecommerce Ops Intern: Growth, Merch & Logistics

Carousell Group; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Carousell Group's REFASH division in Singapore is seeking an enthusiastic candidate for the online store ops role. You will support monthly KPIs, assist onboarding to hit online sales targets, and manage product shoots, uploads, and warehouse processes.

You will collaborate with the Malaysia-based e-commerce ops team to ensure smooth delivery and logistics, record feedback, and escalate issues promptly to the relevant teams, while leveraging Excel and strong communication skills.

Qualifications

• Diploma/degree in the related field.
• Good command of English.
• Skilled in Microsoft Office - especially excel.
• Excellent communication and interpersonal skills, both written and verbal.
• Detail oriented, organised and has good time management.
• Able to work independently and display strong initiatives.

Responsibilities

• Support the growth and performance of the online store with monthly KPIs.
• Assist the e-commerce operations team with on-boarding to hit online sales targets.
• Shoot and measure merchandise.
• Edit and upload products.
• Warehouse management.
• Work closely with MY E-commerce ops team to ensure delivery and logistics are handled smoothly.
• Record feedback meticulously and make prompt escalations to relevant teams.

Skills

English proficiency

Excel

Communication skills

Detail oriented

Independent worker

Initiative

Education

Diploma/degree in the related field

Tools

Microsoft Office

Job description

Carousell Group's REFASH division in Singapore is seeking an enthusiastic candidate for the online store ops role. You will support monthly KPIs, assist onboarding to hit online sales targets, and manage product shoots, uploads, and warehouse processes.

You will collaborate with the Malaysia-based e-commerce ops team to ensure smooth delivery and logistics, record feedback, and escalate issues promptly to the relevant teams, while leveraging Excel and strong communication skills.