Ecommerce Operations Intern_Jan 2027

Carousell Group; Singapore; On-site; SGD 27,000 - 36,000; Full time

Job summary

Carousell Group's REFASH division in Singapore is seeking an enthusiastic candidate for the online store ops role. You will support monthly KPIs, assist onboarding to hit online sales targets, and manage product shoots, uploads, and warehouse processes.

You will collaborate with the Malaysia-based e-commerce ops team to ensure smooth delivery and logistics, record feedback, and escalate issues promptly to the relevant teams, while leveraging Excel and strong communication skills.

Qualifications

• Diploma/degree in the related field.
• Good command of English.
• Skilled in Microsoft Office - especially excel.
• Excellent communication and interpersonal skills, both written and verbal.
• Detail oriented, organised and has good time management.
• Able to work independently and display strong initiatives.

Responsibilities

• Support the growth and performance of the online store with monthly KPIs.
• Assist the e-commerce operations team with on-boarding to hit online sales targets.
• Shoot and measure merchandise.
• Edit and upload products.
• Warehouse management.
• Work closely with MY E-commerce ops team to ensure delivery and logistics are handled smoothly.
• Record feedback meticulously and make prompt escalations to relevant teams.

Skills

English proficiency

Excel

Communication skills

Detail oriented

Independent worker

Initiative

Education

Diploma/degree in the related field

Tools

Microsoft Office

Job description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my , OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About REFASH

Founded in Singapore in 2016, REFASH has transformed what it means to buy and sell secondhand fashion. With a mission to 'inspire a new generation of consumers to think secondhand first', REFASH has processed over 9 million pieces of clothing that would have otherwise ended up in landfills. REFASH has expanded to encompass over 25 stores in Singapore, Malaysia, and Hong Kong, offering a seamless thrifting experience for everyone. Visit refash.sg for more information.

Job Description

Support the growth and performance of the online store with monthly KPIs

Assist the e-commerce operations team with on-boarding to hit online sales targets:

Shoot and measure merchandise

Edit and upload products

Warehouse management

Work closely with MY E-commerce ops team to ensure delivery and logistics are handled smoothly

Record feedback meticulously and make prompt escalations to relevant teams

Qualifications

Diploma/degree in the related field

Good command of English

Skilled in Microsoft Office - especially excel

Excellent communication and interpersonal skills, both written and verbal

Detail oriented, organised and has good time management

Able to work independently and display strong initiatives

Available to commit to full-time work for 6 - 7 months from Dec 2026 or Jan 2027

By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply