E-Commerce Operations Specialist

ZEN CAREER PTE. LTD.; Singapore; On-site; SGD 30,000 - 36,000; Full time

Job summary

Zen Career Pte Ltd is seeking a focused individual to manage online orders across major e-commerce platforms and keep inventories up to date. You will engage with customers promptly, liaise with platform support teams, and coordinate with logistics to ensure smooth fulfillment.

You’ll also update SKUs/listings and assist with pricing and promotions to drive online sales. The role is based in Singapore East, with standard Monday–Friday hours, and offers a basic monthly salary of SGD 3,000 plus

Responsibilities

• Process and manage online orders across WordPress, Shopee, Lazada, Zalora, Amazon, and other e-commerce platforms.
• Monitor online inventory levels to prevent stock-outs, overselling, and order fulfilment issues.
• Respond promptly to customer enquiries, requests, orders, reviews, and ratings across multiple platforms.
• Liaise with platform customer service teams to resolve order and customer-related issues.
• Coordinate with logistics teams on packing arrangements and shipment fulfilment.
• Upload, maintain, and update product SKUs and listings across e-commerce platforms.
• Support management in developing strategies to improve online sales and platform performance.
• Assist with pricing updates, promotional campaigns, and promotional deals across e-commerce platforms.

Tools

AWS

VB

Job description

Zen Career Pte Ltd is seeking a focused individual to manage online orders across major e-commerce platforms and keep inventories up to date. You will engage with customers promptly, liaise with platform support teams, and coordinate with logistics to ensure smooth fulfillment.

You’ll also update SKUs/listings and assist with pricing and promotions to drive online sales. The role is based in Singapore East, with standard Monday–Friday hours, and offers a basic monthly salary of SGD 3,000 plus